Wondering what\xe2\x80\x99s within Beckman Coulter Diagnostics? Take a closer look.
At first glance, you\xe2\x80\x99ll see that for more than 80 years we\xe2\x80\x99ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We\xe2\x80\x99re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you\xe2\x80\x99ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.
Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we\xe2\x80\x99re working at the pace of change to improve patient lives with diagnostic tools that address the world\xe2\x80\x99s biggest health challenges.
The Service Intern for Beckman Coulter Diagnostics is responsible for delivering customer support in terms of technical service at their assigned area and associated territories.
This position is part of the Service Interns Program and will include few focused trainings and deliverables for specific period of first 3-6 months. Post completion of Product Trainings, Interns would be assigned specific IB (Install Base) to work on. The actual IB and Territories would get assigned later post assessment of readiness of the Intern on multiple modalities on which the trainings would be provided.
You will be a part of the Service Interns Group and would report to the Zonal Managers of your locations. If you thrive in a fast-paced, competitive, collaborative, and high-performing role and want to work for a world-class Service organization\xe2\x80\x94read on.
In this role, you will have the opportunity to:
1. Install and maintain instruments and systems in a laboratory environment.
2. Delivers basic operational training at installation.
3. Provide effective product and customer support.
4. Ensures Preventive Maintenance planning (PM) & Modification (MOD\xe2\x80\x99s) planning are performed in a timely manner.
5. Seek timely support for difficult product issues avoiding unnecessary downtime.
6. Perform timely reporting of activities.
6. Maintain excellent customer relationship, specifically with directly assigned accounts.
7. Adhere to field service policies procedures and standards.
8. Maintain recommended spare parts for assigned product range.
The Extended requirements of this role would be, that you
Demonstrate strong communication capability, both verbal and written, has the confidence to state the issue and propose a solution to relevant stakeholders. This will include establishing and maintaining customer relationships.
The essential requirements of the job include but not limited to
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