Job Description

An exciting opportunity to join a fast-growing online education company. Etutorworld provides personal 1-on-1 live online tutoring in Math, Science and English to K-12 school students worldwide. Etutorworld is a Bangalore based company with a 60+ member team and a vibrant open work culture. This is a night shift position since most of the students are in the USA. Work timings will be for any continuous 7 hours between 7.30pm to 7.30am, six nights (42 hours) a week (could change as per business needs). Candidates will work from home, no office travel. They can be anywhere in India. They must have a good laptop, fast reliable internet connection and UPS for power backup at home. Job responsibilities are as follows, 1.Handle sales and support customer inquiries via inbound calls, SMS, live chat, email 2.Outbound follow up calls for inquiries received 3.Proactively initiate chat with website visitors 4.Take short demo sessions for new students and parents 5.Assist and advise students and parents in buying eTutorWorld learning packages 6.Assist students in session joining, scheduling, rescheduling or cancellation 7.Compliance with service level standards, and maintaining accurate call records 8.Update LMS and CRM system information as per student and tutor discussions Candidate requirements are as follows, 1.Must be a graduate (or pursuing graduation) in any discipline 2.Excellent written and spoken English 3.Quick learner and good teamwork skills 4.Should be able to multi-task, handle chat, email, phone calls and computer systems 5.Ability to understand and engage with customers, respond quickly and appropriately. Compensation and contract Initial 12 months on contract with attractive fixed monthly compensation based on candidate qualifications. After 12 months, subject to satisfactory performance review, employee status may be offered with benefits such as PF, Gratuity, target-based sales incentive, and paid leave. https://forms.gle/YcJvuNopk5VFJZpEA Job Type: Internship
Contract length: 12 months Salary: \xe2\x82\xb98,086.00 - \xe2\x82\xb915,000.00 per month Benefits:

• Work from home

Shift:

• US shift

Travel requirement:

• No travel

Education:

• Bachelor\'s (Required)

Experience:

• total work: 1 year (Preferred)

Shift availability:

• Night Shift (Required)