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Job Title- Service Delivery Assistant, AS
Location- Jaipur
Role Description
The Service Delivery Assistant has accountability for delivering agreed services to a specific client group, focusing on achieving consistent operational excellence and client/user satisfaction, leveraging agreed improvement strategies and use of technology to ensure Service Delivery and Operations are fully aligned and integrated. The Service Delivery Assistant is accountable for workstream performance outcomes within their assigned client group. They will deliver operations, working closely with client management and product management, initiative delivery and COO colleagues to ensure client satisfaction, achievement of business goals and appropriate management of risk. The Service Delivery Assistant is accountable for supporting implementation of continuous improvement initiatives, for delivering assigned aspects of agreed transition projects and for delivering services, in conjunction with local vendors. The Service Delivery Assistant will develop and maintain positive relationships with managers within the business.
What we\xe2\x80\x99ll offer you
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