Location: Mumbai / Bangalore / Hyderabad About the company Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, improving patient diagnostics and therapies or increasing productivity in their laboratories, we are here to support them. Our global team of more than 90,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services and Patheon. For more information, please visit www.thermofisher.com. BioProduction supports developers and manufacturers of biological-based therapeutics and vaccines with a portfolio of premium solutions and services focused on upstream cell culture, downstream purification, analytics for detection and quantitation of process/product impurities, and a suite of single-use solutions spanning the biologics workflow. BioProduction is also at the forefront of the fight against the coronavirus pandemic. Role Description: Responsibilities

• Collaborates with and influences FAS & TSS teams in SA to develop and manage account growth strategies within the region. Be the technical interface for our Bioproduction products & technologies to potential and existing clients.
• Liaison with the sales team for technical discussion with customers & senior executives and influence them for orders, understand their work and suggest suitable applications based on our product portfolio.
• Coordinating with the Regional Market Development Global Business Units/Divisions, to execute training activities and workshops on the application and capabilities of our products.
• Partner with commercial teams for customer surveys, inquiries, and product briefs, collaborating and making recommendations to clients on potential process improvements through utilization of our technologies and concepts.
• Identify beta test sites in coordination with product management and SA TSS/FAS.
• Leads a team of technical specialists. Coaches & Mentors team members to drive and deliver assigned business targets. Responsible to ensure a healthy talent pipeline within the team.
• Coordinate the support for the Commercial Sales activities in product troubleshooting and complaint handling activities. Provide necessary data and feedback to Sales Support, Product Management, Quality Assurance, Engineering, and R&D as appropriate.
• Collaborates with regional teams to build effective shared technical resource to enhance in-regional self-sufficiency.
• Stays updated with current scientific literature, and shares knowledge of latest competing technologies and products.
• Contributes to Thermo Fisher regional SME (Subject matter expert) and SPOG (Single point of contact) networks. Build Key Opinion leaders list to enhance scientific approaches to the market
• Participates actively in external technical conferences and industry body forums. Actively reaching out and building relationships with SA/Asia Pacific regional Key Opinion Leaders.
• Delivering impactful Bioproduction product technical presentations (at customer sites, international scientific conferences and webinars) to complement the sales teams\xe2\x80\x99 commercial sales activities. Adjust global presentation contents to suit SA market. Establishes and builds relationships with key decision-makers, identifying the technical buyers.
• Make regular client calls with local sales Account Managers and TSS/FAS, and ensure follow-ups for high commercial impact opportunities.
• Engage in scientific application development of whitepapers cum troubleshooting activities
• Promoting the Employer\xe2\x80\x99s image and product reputation, and position Thermo Fisher Scientific capabilities.

Qualification & Experience

• Education: At least Masters in related field in Chemistry, Chemical Engineering, Biochemistry, Molecular Biology or related field, PhD preferred.
• Technical Knowledge: Excellent understanding of both upstream and downstream processes in the Bioproduction workflow.
• 10+ years of hands-on work experience in bioprocess cGMP environment.
• Demonstrated ability to be effective in a globally matrixed organization.
• Able to work independently with limited day-to-day management supervision.

At Thermo Fisher Scientific, each one of our 90,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission\xe2\x80\x94enabling our customers to make the world healthier, cleaner and safer. Apply today http://jobs.thermofisher.com Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.