Job Description

about the role Manage level 2 support for datacenter Network services 1. should identify, troubleshoot and resolve any hardware, software or configuration related incidents observed on DC Security devices like Nexus switches, Routing,Cisco Catalyst switches etc. 2. responsible for preparing Method of Procedure for any configuration changes, and executing any configuration changes as approved by customer 3. responsible for leading any planned scheduled maintenance activities. 4. should be able to lead any incident calls with OEM technical support and provide any inputs required for restoration. 5. Key Spocfor Incident , Problem & Change Management 6. Resolve Customer Escalations 7. Ensure Service Delivery as per agreed SOW / SLA about you Must have hands-on experience on Nexus additional information Expirenced in DFSI sector department International Zone L\'ambition d\'Orange Business est de devenir l\'int grateur r seaux et num rique de r f rence en Europe, en nous appuyant sur nos forces autour des solutions de connectivit nouvelle g n ration, du cloud et de la cybers curit . Nos 30 000 femmes et hommes pr sents dans 65 pays, dont chaque voix compte, sont tous anim s par la m me d termination et le m me esprit d\' quipe, pour construire les solutions digitales d\'aujourd\'hui et de demain et cr er un impact positif pour nos clients, pour leurs salari s et pour la plan te. Nous offrons des opportunit s passionnantes gr ce des projets innovants dans la data et le digital, le cloud, l\'IA, la cybers curit , l\'IoT, ou encore le digital workspace etle big data. Venez vivre cette aventure avec nous!

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