Job Description

Senior Technical Consultant

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Micro Focus is one of the world's largest enterprise software providers, delivering the mission-critical software that keeps the digital world running. We combine pragmatism, discipline, and customer-centric innovation to deliver trusted, proven solutions that customers need in order to succeed in today's rapidly evolving marketplace. That's high tech without the drama.

Our portfolio spans the following areas: DevOps | IT Operations| Cloud | Security | Info Governance | Big Data, Machine Learning, & Analytics

• Responsible for implementing part or all of the technical solution to the client, in accordance with an agreed technical design.
• Occasionally responsible for providing a detailed technical design for enterprise solutions.
• Understands a broad spectrum of MicroFocus ITOM technology in order to provide part or all of a detailed technical design which meets customer requirements.
• Often leads & front ends small to medium technical projects as part of the or individually.
• Works with and under the direction of the Project/Technical Manager and with customer nominated representatives or independently as a consultant or as a Subject Matter expert to customer.
• Liaises with Solutions Architect as appropriate (case to case basis). Should be confident and capable of handling solution implementation / customization / configuration of the tool / solution.
• Provides technical support and input on the application of technology to a defined business segment.
• Provides advice on solution and integration opportunities to defined segments.
• Provides technical leadership on specific integration activities that are part of an engagement.
• Provides planning and design support for the development of solution architectures that will be implemented in a multiple system environment.
• Communicates across client community, and is viewed as adding value.
• Demonstrates execution of the Micro Focus strategy.
• Contributes to knowledge tools and communities, and ensures project learnings are documented and shared.
• Role models Knowledge sharing and re-use within practice or profession.
• Proactively encourages membership and contributions of others to professional community. Uses professions to meet the relevant certification and professional standards.
• Produces internally published material such as knowledge briefs, service delivery kit components or modules, etc.
• Participates in the selling process in delivery reviews and works with sales/principals on pre- sales activities.

Knowledge and Skills

Primary Skill set

• Overall Experience of 7 to 8 years in uCMDB/UD Products.
• Experience in installation and configuration of UCMDB/UD/UCMDB Browse.
• Experience in UCMDB Advanced configurations like SSL,SSO, LDAP and HA configurations

• Experience in Protocols - WMI, SSH, NTCMD, SNMP and others etc.
• Basic Discovery and advanced level discovery includes host, host resources, Database, Middle ware and Application discovery.
• Experience in Creation of Views, TQL queries and Reports
• Experience in Application Modeling and Automatic Service Modelling (ASM)
• Enrichment creation
• Impact Analysis creation exposure.

• UCMDB Upgrade experience from 10.x to latest version; UCMDB consolidation experience.
• UCMDB integration with Service Manager/Service Now, NNMi, BSM/APM and AM
• Experience in Jython/Python scripting
• Troubleshooting skills in UCMDB Server, Probe issues and discovery issues.
• Micro Focus UCMDB Certification is preferred.
• Basic Networking concepts, DB Concepts and Server OS concepts.

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Micro Focus is proud to be an Equal Opportunity Employer. Prospective employees will receive consideration without discrimination because of race, colour, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, genetic information, citizenship or any other legally protected status