Job Description

Strategy

The role holder will be responsible for managing all aspects of the project, through its lifecycle, to agreed budget and quality:

• Manages the project / change using the Group's 'ePMO' methodology in alignment with nWOWS and successfully delivers the scope with a disciplined approach to change control and zero tolerance for scope creep
• Responsible for managing the delivery of and providing direction within a project, working closely with the relevant Business leads and wider HR COO Transformation team stakeholders on a daily basis
• Ensures scope, approach, solution design, timelines, costs, benefits and all other key aspects of the project are documented
• Responsible for ensuring Group Standards are met
• Ensures the Business Accountable Execetive (AE) and the Investment/Steering Committee/)/Refinement Forum(RF) is made aware of any material risks, issues, cost, benefit, and scope changes
• Create financial baselines and track cost actuals in a detailed budget document for submission to HR PMO and Finance monthly
• Manage project expenditure against budget as agreed in the project business case and project definition document or approval request
• Work with the AE to establish a Programme/Project Steering Committee (PSC)/RF with detailed Terms of Reference, action logs and minuted outcomes etc.

Business

• Manage conflicts in stakeholder expectations, employee experience and HR good practice in process solution design across multiple workstreams
• Understand risks, business imperatives and business context when facilitating decision making impacted by the process re-design, create solution options and make recommendations
• Present clear options and recommendations, facilitate decision making and enable clear understanding in key stakeholders of risks, outcomes and trade-offs

Processes

• Support continuous improvement and operational efficiency of processes to optimise operating model and employee experience.
• Work with the business architect and other planners to assess current capabilities and identify high-level customer requirements with the help of Product Owner.
• Identify and define user stories and use cases.
• Set up and maintain the Requirements Traceability Matrix
• Work with the Design team, Architects, and other Programme team members to define metrics and performance goals for the application
• Participate in transitioning the user stories and use cases to the designers and ensure a clear and complete understanding of the requirements.
• Assist in translating user stories and use cases into test conditions and expected results for product, performance, and user acceptance testing.
• Participate in quality management reviews, process designs, prototypes and other requirements workbooks to ensure they fulfill stakeholder's requirements.

People and Talent

• Provide leadership, management and coaching to direct reports to ensure they are highly engaged and performing to their potential.
• Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
• Ensure the project team is adequately resourced and staffed by an appropriate number of competent staff to support HR strategy
• Ensure each project role / resource has clear responsibilities, reporting lines, delegated authorities and objectives

Risk Management

• Prepare materials for governance meetings as required including Board quality presentations
• Ensure that issues, risks and interdependencies are identified, managed and resolved and ensure a robust escalation process is in place where PMO, Accountable Executive and Project Steering Committtee/RF are required to own mitigating actions
• Ensure key person risks (BaU and project) are mitigated
• Manage project governance through delivery of detailed Work Breakdown Structures, Project Working Groups and Steering Committees/RF Manage tools & information
• Ensure all Project documents are audit ready at all times
• Maintain Project Document Repository in SharePoint
• Understand the project lifecycle and ensure all stages of the lifecycle are managed accordingly
• Assist the PMO with Post Implementation Reviews (PIRs) and Benefits Realisation Ownership handovers at Project closure Compile lessons learned to contribute to process improvemen

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank's Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association

Key Stakeholders

• HR Programme Manager, Product Owner, Design Lead & Vendor teams
• HR for HR, Country Heads of HR, HRBPs, CoE Leads, HR COO team
• Internal communications team, Corporate Communications team, Subject Matter Expert employees
• Key Functional Partners: ITO, Finance, Compliance, Legal and Risk

Other Responsibilities

• Embed Here for Good and Group's brand and value in HR COO Transformation team

• Collectively responsible for delivering efficiency and goals and targets associated with the Programme

Role Specific Technical Competencies

• Project Management and/ or Agile experience/ certification
• Use of planning tools e.g. Clarity PPM, Jira, Confluence, Trello. PlanView
• Problem solving

Our Ideal Candidate

• Experience with Agile

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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