Job Description

Microsoft has an exciting opportunity for a Senior Project Manager to be part of Engineering Services Team based out of Bangalore, India.

Responsibilities:

• "Customer Obsessed" - Have a mindset that is focused first on the customer and how to use technology to make their experience safe, reliable, performant, scalable, etc.
• Provide feedback and drive improvements with current tools and processes, driving initiatives to the appropriate group, for proactive design changes and implementation or business risk assessment for incident causal factors.
• Identify, explore, and then ultimately drive cross team efforts to proactively resolve issues that could cause impact to our customers.
• Work with the leadership team to understand the scope and requirements, drive the engineering team and deliver results.
• Drive clarity on required work to meet customer requirements.
• Collaborates with partner teams across Microsoft to build coherent experiences for customers, developers and end users
• Manage and prioritize key deliverables, dependencies, and milestones by collaborating with engineering, go-to-market teams, and third parties.
• Establish and analyze product metrics, integrate research, usability studies, and market analysis into product requirements to improve the overall user experience.
• Distill noise, clear bottlenecks, and understand inter-dependencies that define priorities and schedules.
• Monitor and measure success metrics after launch and incorporate feedback into the product development process.
• Contribute to the vision and roadmap of our overall products and services.

Responsibilities:

• "Customer Obsessed" - Have a mindset that is focused first on the customer and how to use technology to make their experience safe, reliable, performant, scalable, etc.
• Provide feedback and drive improvements with current tools and processes, driving initiatives to the appropriate group, for proactive design changes and implementation or business risk assessment for incident causal factors.
• Identify, explore, and then ultimately drive cross team efforts to proactively resolve issues that could cause impact to our customers.
• Work with the leadership team to understand the scope and requirements, drive the engineering team and deliver results.
• Drive clarity on required work to meet customer requirements.
• Collaborates with partner teams across Microsoft to build coherent experiences for customers, developers and end users
• Manage and prioritize key deliverables, dependencies, and milestones by collaborating with engineering, go-to-market teams, and third parties.
• Establish and analyze product metrics, integrate research, usability studies, and market analysis into product requirements to improve the overall user experience.
• Distill noise, clear bottlenecks, and understand inter-dependencies that define priorities and schedules.
• Monitor and measure success metrics after launch and incorporate feedback into the product development process.
• Contribute to the vision and roadmap of our overall products and services.

**Qualifications**

**Basic Qualifications**

• 8+ years of experience managing technology projects
• 3+ Experience in managing scope, schedule, risk and organization.
• Ability to drive initiatives by breaking down abstract requirements and making them actionable tasks
• Excellent oral and written communication skills
• Bachelor's degree in Computer Science or Information Systems, related math/engineering field, or 4+ years of equivalent industry software engineering experience

**Preferred Qualifications**

• Previous experience in product management, and software delivery in a commercial environment.
• Prior experience with or expertise in cloud related technology.
• Prior Microsoft program management experience. Familiarity with IaC (Infrastructure as Code) concepts.
• Knowledge of ADO
• Experience driving the delivery of consumer-grade user experience features.
• Experience leading complex projects and gaining consensus across companies or large organizations.
• Experience collaborating with engineering and/or design and research reams to define and build new user experiences or technical solutions.
• Strong written and verbal communication skills.

An ideal candidate should have:

• Ability to breakdown a project, set the scope, schedule, manage risks and communicate blockers.
• Passion for understanding and improving large, complex systems, and improving overall developer productivity
• Excellent communications skills within and across teams
• Passion for or experience building highly scalable, highly available software and services

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.