Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world\xe2\x80\x99s biggest brands\xe2\x80\x94and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We\xe2\x80\x99re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we\xe2\x80\x99re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Welcome to the relentless pursuit of better.

Inviting applications for the role of Senior Principal Consultant, Business Analyst SFDC
In this role you will be responsible for simplifying complex IT Systems solutions for customers in all industries, understanding how to structure a process capture and process improvement initiative and how to facilitate the client through a pragmatic decision-making process.

Responsibilities

• Analyzing and capturing requirements, documenting, and relaying those to the Technology team members.
• Modelling business processes and identifying opportunities for process improvements.
• Identifying issues, risks and benefits from the existing (as-is) and proposed (to-be) solutions and outlining their impact on business.
• Writing concepts, functional design, user stories and acceptance criteria\xe2\x80\x99s, use cases and business process design/requirement documents.
• Being involved in implementation, training, and testing of the solutions
• Supporting business transition and helping to establish change.
• Building relationships with customers at ground level and mid management level, to help manage the account, with support from the Program/Implementation Manager/Lead.
• Maintain documentation of processes, configurations, and customizations for future reference and compliance.

Qualifications we seek in you!
Minimum Qualifications

• Experience in one or more domain areas \xe2\x80\x93 F&A \xe2\x80\x93 Accounts Payables, Accounts Receivables, Supply Chain etc.
• Experience in Operational excellence related projects.
• Must have experience in writing the functional design documents and user stories for agile development projects.
• Relevant experience in design AP solution that align with business goals. Create functional specifications and design documents for developers.
• Experience in leading requirements gathering workshops and business analysis for relevant years in agile projects.
• Strong analytical and problem-solving skills to identify issues and design effective solutions.
• Experience in complicated software projects.
• Experience in Salesforce ecosystem.

Preferred Qualifications/ Skills

• Effective stakeholder management
• Critical thinker, problem solving attitude.
• Fast and independent decision maker
• Excellent documentation and writing skills.
• Good listener and communicator
• Confident presenter
• Technical Aptitude
• Business Acumen

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a \'starter kit,\' paying to apply, or purchasing equipment or training.

Genpact