Job Description

:

You Lead the Way. We\xe2\x80\x99ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you\xe2\x80\x99ll learn and grow as we help you create a career journey that\xe2\x80\x99s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you\xe2\x80\x99ll be recognized for your contributions, leadership, and impact\xe2\x80\x94every colleague has the opportunity to share in the company\xe2\x80\x99s success. Together, we\xe2\x80\x99ll win as a team, striving to uphold our and powerful backing promise to provide the world\xe2\x80\x99s best customer experience every day. And we\xe2\x80\x99ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let\'s lead the way together.

Function Description:

Senior Manager, Compliance will report directly into the Director, Compliance for American Express Banking Corp. and will work with Regulators, External Advisors, Compliance teams in India and internationally as well as business teams across the Bank and its affiliates.

Responsibilities:

Relationship Management with RBI and the industry

Build strong relationships with various RBI departments (DOS, DPSS, DOR, CSITE and others) to understand RBI expectations of AEBC India and provide guidance to internal stakeholders

Participate in and representing the views of AEBC India in regulatory and industry forums, councils and associations

Build relationships with Compliance officers of other banks in India, local and foreign, to help benchmark AEBC\xe2\x80\x99s compliance strategy

Leverage industry knowledge to provide guidance to AEBC India regarding its proposals, communications to be sent to the regulators

Coordinate RBI audits / exams to ensure the exam is well managed and any regulatory findings are closed to the RBI\xe2\x80\x99s satisfaction

Regulatory Change Management

Analyze impacts of proposed regulation to AEBC based on knowledge of RBI\xe2\x80\x99s regulatory expectations. Provide input to AEBC\xe2\x80\x99s responses in the form of proposals or position papers.

Provide guidance to internal stakeholders on interpretation of regulations and guidelines issued by various regulators

Provide guidance and support to business team in development of controls for new product/service projects

Regulatory Risk Assessment

Leveraging external information to identify key regulatory risks for AEBC India based on the status of its internal control environment

Governance

Participating in governance and risk committee meetings to inform them of the Compliance Risks facing AEBC

Provide compliance perspective on AEBCs policies and procedures

Contribute to Compliance Assessment of quarterly and annual Control & Compliance Rating of AEBC

Purpose of the role:

Develop and maintain an effective compliance program consistent with local market\'s requirements

Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market

Promote and disseminate compliance information, encourage behaviors that integrate compliance values into business practices and continually reinforce personal responsibility for compliance to all staff

Implement policies and procedures to achieve compliance at levels consistent with company standards

Develop and revise local business procedures in line with relevant company policies and local requirements

Develop compliance training program for the market and ensure training program is executed

Critical Factors to success:

Develop relevant compliance training materials and assist management in promoting staff awareness of compliance requirements, in partnership with the designated compliance champions and training department as appropriate and ensure available resources to support execution

Review and monitor (leveraging on subject matter experts and/or other professional, as appropriate) local market\'s blue box business activities to assess adherence to compliance standards and report deficiencies (gaps reporting) to management for corrective actions

Maintain central repository of all legal entity line of business compliance manuals, policies, local legal inventory, and central list of all governing status, regulation, policies and other material related to respective compliance program

Performing other duties as assigned

Academic Background:

Post Graduate degree f rom a recognized university (MBA/MA Economics/MBL)

CAIIB/CA/CS/LLB/LLM/Doctorate or any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable

Past Experience:

10+ years\xe2\x80\x99 work experience as a subject matter expert in Regulatory Compliance within large banks or payment operators

Experience in working with regulatory bodies will be an added advantage Essential Skills

Technical/Function skills:

Strong knowledge of Banking Regulations Act, Prevention of Money Laundering Act and other laws applicable to Commercial Banks and Payment Operators

Working knowledge of Bank Secrecy Act, USA Patriot Act, Office of Foreign Assets Control (preferred)

Ability to operate multi-nationally with regulators, law enforcement, business partners and Agents

Ability to work in a self -directed and remote environment

Demonstrated ability to draft clear and professional correspondence and other documents of a legal, compliance and business nature

Behavioral skills:

• Excellent analysis and problem solving skills

• Excellent customer service skills and the ability to resolve customer complaints

• Demonstrated ability to appropriately work with confidential information

• Ability to facilitate the collection of information through interviews, meetings etc.

• Ability to articulate and convey complex, conceptual information to various audiences verbally and in writing

• Proven ability to employ tact and to appropriately adjust communications when interacting with individuals at varying levels

Knowledge of Platform:

• Experience in communicating with regulators and law enforcement agencies

• Experience in public speaking and making clear and persuasive business presentations

• Excellent demonstrated organizational skills, including time management, record keeping, self - scheduling, and follow-up

• Must be a self -starter and be able to act independently

• Demonstrated ability to handle multiple priorities in a dynamic environment

• Demonstrated ability to prepare reports / updates for the senior management and strong people leadership.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

At American Express, you\xe2\x80\x99ll be recognized for your contributions, leadership, and impact\xe2\x80\x94every colleague has the opportunity to share in the company\xe2\x80\x99s success. Together, we\xe2\x80\x99ll win as a team, striving to uphold our and powerful backing promise to provide the world\xe2\x80\x99s best customer experience every day. And we\xe2\x80\x99ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express