Job Description

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Sprinklr is a unified customer experience management (Unified-CXM) platform for modern enterprises with employees around the world helping valuable brands make their customers happier.

Learn more about our culture and how we make our employees happier through

Senior Manager Organic Growth

At Sprinklr, we believe organic and paid marketing must go hand in hand to sustain business growth. It's a challenging but most rewarding experience to create a content and SEO strategy that stands the test of time. Reporting to the Director of Digital Marketing, you will be responsible for growing the organic traffic, engagement, and conversion by working closely working with cross-functional teams - product, web ops, creative, performance, and integrated marketing teams.

What You'll Do:

• Own and execute our global, multi-product, multi-site content marketing, and SEO strategy.
• Develop a deep understanding of site visitors through data and shape content strategies by working closely with the integrated and field marketing teams.
• Ensure the web universe is well optimized for SEO and user experience.
• Work with translation teams to deliver global content incorporating local keyword strategies for users from non-English speaking countries.
• Monitor market trends and competitors to determine marketing opportunities and recommend and take actions to improve the visibility of our website
• Research marketing trends to continually innovate and test new content strategies to drive leads and engagement
• Improve conversion rate from search results to website visitor

gated content form submit (resources, webcasts, trials)
trial activation
purchase * Be an evangelist within the company by helping internal teams understand how SEO and content can help drive conversions through organic growth.

• Collaborate with digital marketing managers and web management team on landing page optimizations and conversion rate improvements.
• Expand our content library to include other formats including video, infographics, webinars, podcasts, calculators, and tools
• Analyze performance and benchmark against our competitors.
• Present monthly, and quarterly organic growth analyses to the leadership team.

Who You Are & What Makes You Qualified:

• 7+ years of hands-on experience and a proven track record of driving user and revenue growth from SEO and inbound marketing activities
• International SEO experience - working on the global domain(s) with multiple websites for different regions/languages that receive traffic from multiple search engines.
• Expert-level knowledge of SEMrush, Ahrefs, Moz, SimilarWeb, Screaming Frog, SparkToro or other content marketing and SEO tools.
• Knowledge of off-page and on-page optimization techniques, outreach, and backlinking recommendations to grow organic search traffic and conversions
• Flawless written and spoken English communication skills
• Editorial, journalism or any relevant writing experience would be a benefit
• Ability to work in a highly cross-functional and fast-paced environment to drive stakeholder alignment
• Experience growing and managing a team of functional experts

Why you'll love Sprinklr: We're committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out , and we will reach out to you. If you have additional questions, please contact accommodations@sprinklr.com.