Job Description

Cyient is a global engineering and technology solutions company. As a Design, Build, and Maintain partner for leading organizations worldwide, we take solution ownership across the value chain to help clients focus on their core, innovate, and stay ahead of the curve. We leverage digital technologies, advanced analytics capabilities, and our domain knowledge and technical expertise, to solve complex business problems.

With over 15,000 employees globally, we partner with clients to operate as part of their extended team in ways that best suit their organization\xe2\x80\x99s culture and requirements. Our industry focus includes aerospace and defence, healthcare, telecommunications, rail transportation, semiconductor, geospatial, industrial, and energy.



Responsibilities:

Analyze Sales Data:

Gather and analyze sales data, including revenue, pipeline, and customer information.

Identify trends, patterns, and opportunities for improvement within the sales process.

Generate reports and dashboards to communicate insights to stakeholders.

Sales Performance Optimization:

Collaborate with sales teams to identify areas for improvement and optimize sales performance.

Develop and implement sales strategies, processes, and best practices.

Provide recommendations to enhance sales effectiveness and efficiency.

Forecasting and Planning:

Support the sales forecasting process by analyzing historical data, market trends, and customer behavior.

Assist in the development of accurate sales forecasts and targets.

Monitor actual sales performance against forecasts and identify gaps.

Sales Process Analysis:

Evaluate the effectiveness of the sales process and identify bottlenecks or areas of improvement.

Collaborate with cross-functional teams, including marketing and finance, to streamline processes.

Develop and maintain sales process documentation.

CRM Administration:

Maintain and manage the CRM system, ensuring data accuracy and integrity.

Generate and distribute regular sales reports to stakeholders.

Provide training and support to sales teams on CRM usage and best practices.

Market and Competitive Analysis:

Conduct market research and competitor analysis to identify market trends and opportunities.

Stay updated on industry developments and emerging technologies relevant to engineering services.

Requirements:

Bachelor\'s degree in Business Administration, Engineering, or a related field. A master\'s degree is a plus.

Proven experience as a Sales Operations Analyst or similar role, preferably in the engineering services industry.

Strong analytical and problem-solving skills with the ability to translate data into actionable insights.

Proficiency in data analysis tools and techniques, such as Excel, or data visualization software (Power BI, Tableau etc).

Familiarity with CRM systems, preferably Salesforce.

Excellent communication and presentation skills to effectively convey complex information to stakeholders.

Detail-oriented and highly organized with the ability to manage multiple priorities.

Strong business acumen and understanding of sales processes.

Ability to work collaboratively in a cross-functional team environment.

Skills & Experience Analytical Analysis, Customer Relationship Management (CRM), Management Analysis, Microsoft Power BI, Reporting and Analysis, Sales Operations Management, Sales Process

Cyient is an Equal Opportunity Employer.

Cyient recruits, employs, trains, compensates, and promotes regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, and other protected status as required by applicable law. We are proud to be a diverse and inclusive company where our people can focus their whole self on solving problems that matter.

Cyient