Job Description

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can\'t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. With more than 7,700+ customers, we serve approximately 85% of the Fortune 500 , and we\'re proud to be one of FORTUNE 100 Best Companies to Work For and World\'s Most Admired Companies . Learn more on and about their experiences working at ServiceNow. Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates. Team Join a new, fast growing product team at ServiceNow and help shape the future of procurement! Together we will transform experiences to unlock the efficiency and potential of finance and supply chain organizations. Here is what is important to us: (1) building relationships based on trust (2) owning and executing your personal and team objectives with grit and passion (3) adopting a growth mindset in relentless desire to help better our customers, our team and yourself. Role The Senior Manager, Product Management, Sourcing and Procurement Operations resides within the Product Organization. This role is extraordinarily collaborative, working not only with the inbound product team, but cross-functionally with outbound product managers, Sales, Marketing, Customer Outcomes, and Alliance & Channels, Customer Support, and Training. If you are passionate about leading the product\'s strategy, getting to know its customer and user personas, and building products customers love, this role is for you! What you get to do in this role: ServiceNow is looking for an outstanding product management leader to drive product planning and execution of roadmap for our Sourcing and Procurement Operations product. This leader will closely partner with engineering, design, research, other platform product teams, and GTM teams to craft a compelling product offering, followed through with impeccable roadmap execution. The candidate must be someone who has a passion for the Procurement domain and can: Be comfortable working in a fast-paced, dynamic environment with minimal guidance. Evaluate competitive and market data to develop a point of view on product priorities. Write business cases for investments and deliver these insights in senior level management meetings. Partner with cross functional teams to formulate product plans and execute on product roadmap. Partner with design and engineering to build products that solve customer challenges. Leverage knowledge of existing ServiceNow products and capabilities to ensure the most efficient delivery of products. Partner and influence roadmaps of other products in the portfolio and/or leverage innovations that\'s delivered across the entire ServiceNow platform. Understand the competitive landscape and where ServiceNow fits into the Procurement solution ecosystem. Drive product adoption with customers and stay closely plugged into customer, partner, and field feedback, to improve the product. Be instrumental in driving user experiences that delight end users while delivering value to customers. Lead prototyping and early ideation of new product features, capabilities. Demonstrate strategies and tactics to deeply understand the users of ServiceNow and bring that perspective back into the organization (\'voice of the customer\'). Qualifications In order to be successful in this role, the candidate should: 10+ years of enterprise application product management experience - at least 5 years in a procurement related product domain including anything Source-to-Pay, eProcurement, Procure-to-Pay or other related domains. Have 5+ years of experience as a people manager. Entrepreneurial approach and comfortable in a dynamic, results-driven environment that includes a background in both small and large organizations. Relentless focus on product-market fit. Excellent cross-functional collaborator, able to influence and drive cross-functional teams toward a goal. History of teamwork and willingness to roll up sleeves to get things done. Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions and recommendations understanding and experience with using data and analytics to optimize the user experience and enhance the product. Excellent written and oral communication, with the ability to communicate effectively on both technical and business topics able to present equally effectively to an engineer, a customer, or executives. Self-directed with the ability to think strategically and execute tactically attention to detail and proven ability to manage multiple, competing priorities simultaneously. Ability to work hands on, starting small, and scaling up over a period of time. Ability to handle multiple competing priorities in a fast-paced environment. You\'re a practitioner of Agile methodologies and making them work in different organizations and environments. Knowledge of the ServiceNow platform and current applications portfolio is a huge plus. For positions in California (outside of the Bay Area), we offer a base pay of $156,420 - $273,780, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements). Compensation is based on the geographic location in which the role is located, and is subject to change based on work location. For individuals who will be working in the Bay Area, there is a pay enhancement for positions located in that geographical area please contact your recruiter for additional information. Additional Information ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law. At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office. If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance. For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government. Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the . From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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