Job Description

Minimum Qualification: BE (Computer/ Electronics Engg. Or equivalent)/ MCA Certification : ITIL, Microsoft, CISCO, PMP, CCNA, Azure, Cloud Architecture Prior Experience: 8-12 Years Location: Mumbai - Kanjurmarg (East) Salary Band: As per industry standards Other Benefits: Family health insurance
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NOTE: This position requires relevant Qualification & experience. Applicants who are not qualified BE (Computer/Electronics Eng. or equivalent / MCA) will not be considered


Core Areas

Windows, AD, Server Virtualisation - VMWare/Hyper-V, Networking - LAN & WAN, Storage - SAN & NAS, Backup solutions, Firewall, Mailing, Data Security, License Management etc.


Profile

Responsible for the IT Infrastructure management & operations, encompassing specific responsibilities include but not limited to:

• Helping maintenance, support and operations of IT infrastructure, Core network and Data center functions.

• Management and maintenance of DC & DR Servers, Backup, Storage, Cloud, Azure, Core Security, Firewalls, Telecom, systems, Desktop, Help Desk

• Conducting regular DR Drills

• Licenses and asset utilization and tracking, lifecycle management

• WAN & LAN, router, switches, configuration, management, upgrades, maintenance

• Wi-Fi, Wireless Controllers & security

• Network Audit & reporting

• Internet Bandwidth provisioning and reporting

• Technology evaluation POCs, Negotiations and Sourcing

• Scheduled reports, reviews

• Liaising with Internal Compliance team and help in maintaining security and statutory compliances related to IT

• Evaluation of new Technologies and provide cost effective solutions

• IT & Infrastructure Asset Procurement & Management

• Resource Managements

• Defining Policies and Process for the IT & Infrastructure Department

Responsible for the delivery, management and availability of IT infrastructure through internal IT Infrastructure team and other vendors. Building IT infra capabilities by implementing major technology changes, thereby improving the overall efficiency within a tight time-frame & negligible loss of business. Design and implement monitoring controls, tracking and reporting and report key IT operations metrics. Accountable for planning, operational procedure & process management.Responsible for vendor management in the areas of IT infrastructure and info security implementation. Manage internal and external team, ability to work on multiple projects with multiple deadlines. Ability to communicate clearly with all the concerned stakeholders. Ability to innovate and provide solutions for business problems. Develop, implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance. Establish and implement 'best-practice standards as well as departmental policies and procedures. Manage the IT Budget and Expenditure Control. Interaction with Senior Management for requirements identification, reporting and service delivery.


Skills

Excellent communication and interpersonal skills, provides guidance/suggestions, resolves complex issues, self-driven and proactive, innovation & new approaches, problem solving and crisis management, judgment & decision making.