Job Description

a About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company\'s website at We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization\'s ask. A leader who addresses challenges with a solution oriented approach to create \'win-win\' partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people\'s leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. and Specification Job Title: Manager/Sr. Manager Reporting to: Head of Content Department: DCC Location: Mumbai / Gurgaon Team Size: Band: Role & Responsibilities Responsible for employee development, knowledge & skills enhancement through effective content creation and dissemination Develop and design training programs for hierarchy of Banca Channel. Developing content that is vintage based and performance based for the audience mentioned above. Develop and design all content in-house using ADDIE process. Conduct Train The Trainer program for programs created Create and update paper and soft copy versions of manuals and training material. Ensure regular update of material. Set-up system and processes for on-going feedback to determine gaps or skill enhancement requirements and conduct skill enhancement sessions on regular basis. Collaborate to create and conduct e-learning training programmes on regular basis. Conduct delivery of the training programs as and when required. Skill/Knowledge perquisites Knowledge of technology based learning tools. Knowledge of Learning Management System and Web Based learning tools for cost optimization. Strong academic skills with a passion for creating a learning impact. Demonstrate ability to increase productivity and continuously improve methods and approaches while being cost sensitive. Commitment to learning Experience Minimum 6-7 years of experience in Training, Sales Training and Sales. Worked in Insurance Industry and relevant experience in different distribution channels. Personality Traits Strong interpersonal, articulation, written and oral communication skills Eye for detail and task-oriented Ready to take initiative Ability to accept challenges Strong business acumen Innovative and Self Motivated

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