Senior Manager Customer Key Account Hy/soe In Chennai So

Year    Bangalore, Karnataka, India

Job Description


Company Description

In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has in India the largest development center outside Germany, for end-to-end engineering and technology solutions. The Bosch Group operates in India through twelve companies: Bosch Limited - the flagship company of the Bosch Group in India - Bosch Chassis Systems India Private Limited, Bosch Rexroth (India) Private Limited, Bosch Global Software Technologies, Bosch Automotive Electronics India Private Limited, Bosch Electrical Drives India Private Limited, BSH Home Appliances Private Limited, ETAS Automotive India Private Limited, Robert Bosch Automotive Steering Private Limited, Automobility Services and Solutions Private Limited, Newtech Filter India Private Limited and Mivin Engg.Technologies Private Limited. In India, Bosch set-up its manufacturing operation in 1951, which has grown over the years to include 16 manufacturing sites, and seven development and application centers. The Bosch Group in India employs over 30,500 associates and generated consolidated sales of about Rs. 26,827 crores (3.1 billion euros) in fiscal year 2021-22 of which Rs. 24,406 crores (2.8 billion euros) are from consolidated sales to third parties. Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over Rs. 11,782 crores (1.39 billion euros) in fiscal year 2021-22.
Additional information can be accessed at


  • Define long-term BBM growth potential with customer in India, ensure execution in CSM (\xe2\x80\x9cVoice of customer into Bosch\xe2\x80\x9d)
  • Manage customer (OEM) relationships across Domains, incl. regular evaluation of customer experience/Satisfaction.
  • Align customer related activities wit, Global Customer Team Leader (Domain/GCT) / Regional Customer Team Leader (Romain/RCT) team
  • Coordinate high level customer meetings across the MP-204.01 Acquire Business process
  • Support domains \'sales in project-specific negotiations
  • Evaluate general / project-specific customer requirements deviating from general agreements/contracts
  • Consolidate competitor activities on customer level in alignment with Domains
  • Lead (A)MP planning for the customer accounts for region
  • Host customer-specific innovation events
  • For cross-Domain G2M define aligned Customer Strategy including pre-sales activities
  • For existing core business at Domains and cross-Domain G2M, define customer \xe2\x80\x9cman mapping\xe2\x80\x9d from TOP management down to engineers \xe2\x80\x9cstakeholder management\xe2\x80\x9d
  • Lead other cross-Domain subjects at the customer with support of respective Domains
  • Create SO-specific quote template according to agreed terms and conditions and release for compliance
  • Coach and align all Domain RCT (e.g. acquisition strategy, customer-specific issues)
  • Actively support alignment of targets between global and regional Domains in policy deployment
  • Assure RASIC conformity for Agile sales
Qualifications
  • 12 plus years of work experience
  • Customer oriented, strong external focus
  • Solution and result oriented
  • Enjoys to be at the customer onsite and speaks its language
  • Leader (capable to delegate appropriately, likes to coach, empower and develop people)
  • Decision Maker (also under uncertainty)
  • Commercial/Technical affinity and background
  • In-depth technical/SW knowledge
  • Knowledge about RB organization capabilities and USPs
  • Negotiation Skills
  • Social competence (Persuasiveness/ empathy)
  • Entrepreneurial mindset & Strategic thinking
  • Excellent English language skills and basic communication skills in customer native language
  • Intercultural orientation
  • Open-mindedness and Positive thinking
  • Moderator skills and Empathy
  • Stress resilience
  • Knowledge of Korean and Tamil will be an added advantage.

Bosch

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Job Detail

  • Job Id
    JD3218975
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bangalore, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year