Job Description

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Senior Manager

Category: Information Technology & Telecom

Location:

Bangalore, Karnataka, IN

Does your motivation come from challenges and working in a dynamic environment? Is your ambition to create visible results? Are you enthusiastic about understanding the business and bringing attention to key business challenges? Then we might have the right position for you. Apply Now!

About the department

DD&IT GBS was established in February 2010 as an integral part of DD&IT in HQ. From the beginning in 2010, the unit has grown to 900+ employees till date. The main role of DD&IT GBS is to 'manage' IT, which includes System Management, Project Management, Infrastructure Management, Compliance Management, Security Management, Process Management and Vendor Management.

The Position

As a People Manager your overall responsible for all deliveries and contributions for the operation and maintenance of systems supported from Clinical Site & Patient Facing Solutions department under DD&IT Dev (Digital Data & IT) GBS, as part of DD&IT (Digital Data & IT) GBS (Global Business Service). The department consist of Specialists, Agile DevOps members, Scrum Masters, System Managers, Advanced Business Analysts and Business Analysts. You will report to Director of DD&IT Dev (Digital Data & IT) GBS (Global Business Service). You will be responsible for:

• Accomplishing DD & IT (Digital Data & IT) GBS and DD&IT(Digital Data IT) Dev strategy and vision and ensure strong people management and nurturing of talents. You must adapt to global mind-set ensuring effective and efficient global collaboration.
• Managing Stakeholder and Vendor. You shall handle communication and alignment with LoB (Line of Business) stakeholders, primarily System Owners, Project Owners and Business Process Owners. You will manage critical and major incidents related to the portfolio of IT systems, including restoration of services, communication to stakeholders etc. You will manage third party vendors and enforce agreed SLAs with vendors.
• Budgeting for department and systems in scope. You will ensure the personal development of ART individuals, e.g., objectives, salary, and performance and work closely together with the RTE to ensure that agile processes, mindsets, and employee motivation.
• Audits/inspections and ensuring compliance of systems/products anchored in department. You will ensure ITIL processes adherence.
• Ensuring and supporting competence development as well as coaching to ART individuals to remove cultural and organizational impediments.

Your will additionally be responsible for:

• As a part of Product Management in Clinical Site & Patient Facing ART you will be defining the priorities of features along with PO(s)(Product Owners) and SM(s) (System Managers).
• ART backlog and identification of customer needs, prioritization of demands and content.
• Development and maintenance of ART vision & Roadmap.

Qualifications

• MSC, MBA, BA or similar graduate degree in relevant field (Software Engineering, Economics, Computer Science, Business Administration).
• 10+ years of experience with IT. You must have at least 7-8 years of relevant technology experiences.
• 8+ years of pharmaceutical industry experience is required.
• ITIL certification or equivalent experience equivalent to intermediate level is preferred.
• Ability to collaborate and communicate with external parties (vendors), stakeholders, user community.
• Excellent writing, verbal, presentation, communication, and consensus building skills. You have high cultural sensitivity and ability to work across cultures. Above all you have passion for excellence with a concise, precise, and effective approach to problem solving and decision making.

Working at Novo Nordisk

We are a proud life-science company, and life is our reason to exist. We're inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things - from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energies us to perform our best at work. Ultimately, life is why we're all here - to ensure that people can lead a life independent of chronic disease.

Contact

To submit your application, please upload your CV online (click on Apply and follow the instructions).

Deadline

28th November 2022

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we're life changing.