Job Description

Who We Are Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities. The Role Essential capabilities . Experience in providing technology client service . Proven ability to use relevant data analytics approaches and tools to problem-solve and trouble-shoot. . Knowledge & experience with Build languages . Focus on quality and detail. . Excellent documentation and communication skills. . Strong commitment to quality and auditability . Design, develop, test, deploy, maintain and improve solution developed in ServiceNow Platform . Develop flowcharts, layouts and documentation to identify requirements & solutions . Write well designed & high-quality testable code . Produce specifications and determine operational feasibility . Integrate software components into fully functional NOW platform . Develop/contribute to software verification plans and quality assurance procedures . Troubleshoot, debug and upgrade existing system . Deploy programs/Update sets and evaluate customer/end-user feedback . Comply with project plans, release management, industry standards and regulatory requirements . Take assigned initiatives from inception to successful change deployment across relevant assets and platforms . Recognized as a key contributor to the innovation, development and implementation of changes relating to value control and reconciliations . Evidence of potential cost savings through process simplification, optimization and automation . Stakeholder engagement -recognised as \'trusted advisor\' to the business Who You Are Experience It is expected that the role holder will most likely have the following qualifications and experience. . 7+ years Technology experience . 5+ years in application development roles . Application development technical skills in ServiceNow.Understanding Discovery (schedules, credentials, firewalls). . Hands-on experience in AWS/Azure cloud and legacy infra environment. . Current ServiceNow foundation/sys admin certification is mandatory . Software Delivery skills such as CI/CD, Software / Source Code Configuration Management. . Platform automation tools (Jenkins, GITHUB) . Workflow tools such as JIRA / Rally Being You Diversity is a whole lot more than what we look like or where we come from, it\'s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we\'re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That\'s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Our employee learning hub gives you access to the best learning in the industry to receive certifications and accreditations, including Microsoft University, AWS Cloud Center of Excellence, Udemy, and the Harvard Business Review. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you! We want you to succeed so that together, we will all succeed.

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