Job Description

- Senior Executive - Customer Service About CAMS: CAMS is a platform based service provider for Mutual Funds, Insurance companies, Banks, NBFCs. It also offers IT services through its 100% subsidiary, Sterling Software Pvt. Ltd (SSPL) renowned for IT Products powering Mutual Fund Industry in India. The Company\'s products are used extensively by Asset management companies, CAMS (India\'s leading MF RTA), Distributors. The product range is extensive covering areas of customer acquisition, account set up, transaction processing, customer care services, Commission processing, reconciliations, online services, mobile apps, sms based services, call center services. CAMS technology platform and services to Mutual funds are mature and compare with international markets. CAMS Insurance Repository Ltd and CAMS Investor Services Pvt Ltd are two other subsidiaries of CAMS. Key Responsibilities: - Maintain client confidentiality - Providing fund information and guidance to the target segment - Providing timely MIS - Support NFO & other sales & marketing campaigns that are run from time to time through outbound calling & ensuring fulfilment - Increasing the number of investors Key Skills Required: Excellent command on English/Hindi language - both verbal and written. Knowledge of other languages will be an added advantage. Familiarity with standard capital market concepts, procedures and regulatory framework Good knowledge of Ms Office especially Excel. Strong communication skills - convey information effectively. The ability to listen to and understand information and ideas. Team player. Independent thinker who takes initiative and exercises a certain degree of creativity and latitude. Planning and Target Oriented. Interacting in a friendly and professional manner with customers. Analytical and methodical approach to problem solving. Experience & Qualifications: Fresher Minimum Graduation is a MUST. Values: Shows strong values - Customer Focus, Ownership, Enthusiasm, Integrity, Teamwork, Respect and Innovation Competencies Required: Basic Knowledge of MS- Excel is required. Preferably NISM V-A certified.

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