Job Description

About VR South Asia (VRSA) Headquartered in Singapore, VR is the only institutionally-backed integrated retail platform that designs, develops, owns, and manages community-oriented lifestyle centers across India. VR\'s current pan-India portfolio is 14 million sqft., with six operational flagship centres VR Chennai, VR Bengaluru, VR Punjab, VR Nagpur, VR Surat and VR Ambarsar, a soon-to-be-launched second centre in Bengaluru, and two projects under development in New Delhi and Mumbai MMR. Over the last 15 years, VR has redefined the spatial retail experience for consumers by delivering innovative centres that seamlessly integrate shopping, hospitality, food, leisure, and entertainment. These award-winning lifestyle centres are designed and operated by VR as social hubs that are \'Connecting Communities \', contributing significantly to India\'s economy, and enhancing the overall brand image of the city they are located in by celebrating the local culture. About the Opportunity: Besides an attractive remuneration package, working for VRSA gives you the opportunity to join a high-growth platform that is leading the transformation of India\'s urban built environment. In this role, you will be working directly with the company\'s senior leadership, and will get to immediately create a meaningful impact on a 1.7 mm sqft. branded city center that has the potential to completely reimagine retail, entertainment, F&B, rental living and other lifestyle offerings in Delhi. Because the project is in its initial phase of development, you will experience first-hand what it takes to launch a US$220mm-plus (INR 1,700 crores) landmark city-centre project. The team is fast-paced, hard- working, and results-oriented, and we are committed to providing you the opportunity to move ahead more rapidly than is possible at most other places in most industries. Delhi has hardly seen large- scale retail projects in the past few decades. On this project not only will you gain experience of working on one of its kind projects but also you will gain experience working with a lot of reputed International partners. Core Responsibilities: Lease documentation & fit out coordination Coordinate with legal team to conclude on the contract clauses and taking a final signoff from the tenant / retailer on the contract. Support leasing team in registering lease agreements before store opening. Ensure the tenant compliance with the fit-out guidelines and necessary documentation is in place before the tenant starts trading. Coordinates tenant move-in and move-outs, and \'walks-through\' spaces with the tenants. Responsible for the ADSR implementation, coordination with agency, handling escalations etc. Ensure Company\'s design standards are executed as approved. This can relate to marketing event set ups, shop fronts, tenant\'s visual merchandising etc. Ensuring weekly fit-out updates are ready Tenant Performance & Partnerships Play an active role in collections from tenants for all outstanding invoices and getting them cleared within stipulated timelines, including collection of Gift Vouchers etc. Audit management - Store front audits, brand & Store & safety audits, retailer statutory compliance audits and Fire & Safety Audit. Conducting regular meetings with store managers & area managers to understand & discuss their business & other critical operational issues. Ensuring the stores are well stocked and updated in relation to competition. Coordinating with marketing team and retailers for the low performing brands, designing marketing strategies for them, designing category promotions. Act as an effective liaison between tenants and management by communicating proper information and ensuring tenant requests are responded to in a timely and professional manner. Ensures the services are provided in compliance with the policies, procedures, regulations and contractual obligations and standards. Maintaining retailer files and history cards, need to update this with tenant issues. Arranging tenant awards, retailer satisfaction survey, quarterly trainings for retailers for enhancing sales and standards or other similar initiatives to ensure retail staff is motivated at all times. MIS, Reporting Preparing TD report & sales analysis of operational stores in the centre. Timely preparation of the reports tracking the trading density and benchmarking performance with the external market, TD and OC analysis YOY (retailer category wise); Complete database management in terms of - retailer contact information. Self-Development Ensure timely updation of the required skills; Attending relevant forums / seminar for market updates / intelligence;

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