Job Description

About Delta Air Lines

Delta Air Lines is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. We here at Delta are changing the way we do business from top to bottom, and IT is leading the way. Technology drives innovation that enrich our customer experience when it comes to seamless travel through Delta flights. The stage is ripe for disruption. We are calling out to the thought-leaders as we strive to create meaningful and innovative solutions that help us realize our vision. Join Delta Technology Hub (DTH) in Bengaluru, India, to ideate with some of the best minds and unleash a wave of innovation.



Key Responsibilities

This position, IAM Security Engineer, plans and develops security measures to safeguard information against accidental or unauthorized modification, destruction, or disclosure. Works with management and other personnel to identify security best practices and applies a risk-based approach to information security, with the following responsibilities:

• Coordinate between infrastructure, application, and threat monitoring teams to ensure the timely and successful delivery of our solutions.
• Work closely with architecture and engineering teams design and implement new capabilities.
• Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps
• Operational support responsibilities across multiple IAM tools (Authentication, Identity, Privilege Access & Directory services). Specifically, duties include:

• Respond to real-time monitoring and alerting of performance events.
• Perform initial Incident and/or Problem determination from alerts including equipment problems, system software problems, certificate problems.
• Take the appropriate, predefined recovery actions for the various operational events including engaging external teams for Resolution.
• Provide support for end users the Service Desk is unable to solve.
• Provide support for patching, infrastructure upgrades and application enhancements.
• Perform access request fulfillment duties
• Excellent customer service capability and attitude provided to other technology stakeholders.

• Minimum of 3-6 years work experience in IT with at least 2 years of experience in IAM and/or other Information Security domains.
• BS/MS in Cyber Security, Computer Science, Mathematics, Engineering, Information Services or equivalent.
• Demonstrated understanding of modern IAM concepts and best practices.
• Understanding and experience with design and implementation of Sailpoint IIQ
• Understanding and experience with Unix, Windows OS system and Programming/Scripting skills in Java
• Ability to evaluate risk and communicate it in a fact-based manner.
• Ability to clearly communicate with peers, business analysts, and subject matter experts
• Ability to lead and mentor junior team members and colleagues, and support leadership directives