Job Description

DESCRIPTION Job summary Are you customer obsessed, flexible, smart and analytical, execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader with a strong work ethic? If yes, this opportunity at Amazon Home Se

DESCRIPTION Job summary Are you customer obsessed, flexible, smart and analytical, execution focused and passionate about e-commerce Are you an experienced, entrepreneurial leader with a strong work ethic If yes, this opportunity at Amazon Home Services will appeal to you. Amazon Seller Services India offers services to retailers in India to grow their online sales. See services.amazon.in for details of products and services. This business within Amazon offers a creative, fast-paced, entrepreneurial work environment where you'll be at the center of Amazon innovation. We are looking for an experienced Senior Business Associate. Working in a dynamic environment, you would own the business operations process and be responsible for enabling product/service selection on Amazon while monitoring key success metrics for sellers/ service providers, identifying problem areas and business challenges and collaboratively shaping solutions with category and business teams to help sellers/service providers grow and deliver a superior customer experience on Amazon. The successful candidate has a passion for driving business with high ownership and can quickly become a subject matter expert to drive things independently. The candidate has significant experience of working with customers, has hands on experience in analyzing data & identifying trends, working with and influencing multi-function stakeholders and sellers/service providers, building and scaling processes and programs to drive output in a scalable manner. The successful candidate also has excellent communication skills and has experience in high impact stakeholder or seller/provider/vendor communications/ negotiations. Key job responsibilities Create organization's reporting metrics deck and craft performance metrics for various business teams. Own and partner with cross-functional teams to influence these metrics . Conduct ad hoc data analysis and data quality investigations. Use Amazon's tools to problem solve and validate solutions . Build forecasting models for financial planning based on past data trends, including developing reports from ERP for key insights . Recommend business actions based on analytical findings, define new metrics, techniques, and strategies to improve performance The successful candidate will: Demonstrate intense customer focus and highest level of integrity, intellectual honesty, and strong work ethic. Be sharp, analytical, and thoughtful. Thoroughly thinks through problems to come up with solutions. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Takes initiative. Doesn't wait to be asked. Plans efficiently while avoiding analysis paralysis. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Superior verbal and written communications skills particularly, the ability to deliver analysis in a clear and actionable format. Deliver effective presentations of findings and recommendations to multiple levels of stakeholders. BASIC QUALIFICATIONS Prior Experience and skills: A bachelor's degree at a well-regarded institution in an analytical field (e.g. Economics, Computer Science, Mathematics, Statistics, or Finance. 1 - 3 years of work experience analyzing data with strong statistical, quantitative modeling, and forecasting skills. Experience in a highly analytical, results-oriented environment with external customer interaction. Proven analytical skills and demonstrated ability to manage the business 'by the numbers'. Must be metrics-driven. Track record of managing metrics and improving performance with clients Proven analytical and quantitative skills (including proficiency with tools such as Excel and Access) and an ability to use data to back up assumptions and develop business cases. A bachelor's degree at a well-regarded institution in an analytical field (e.g. Economics, Computer Science, Mathematics, Statistics, or Finance PREFERRED QUALIFICATIONS B.E /B.Tech/MBA Proficiency in Excel An ability to think quantitatively and qualitatively about operating processes and outcomes Proven experience in identifying opportunities for business improvement, and defining and measuring the success of those initiatives. Experience with e-commerce, retail, advertising, or media would be an advantage