Job Description

At Bayer we\xe2\x80\x99re visionaries, driven to solve the world\xe2\x80\x99s toughest challenges and striving for a world where ,Health for all, Hunger for none\xe2\x80\x99 is no longer a dream, but a real possibility. We\xe2\x80\x99re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining \xe2\x80\x98impossible\xe2\x80\x99. There are so many reasons to join us. If you\xe2\x80\x99re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there\xe2\x80\x99s only one choice.
Senior Associate-Cash Apps
JOB PURPOSE:
The Senior Associate will have to ensure efficient, timely and accurate performance of operations and monitoring of standard and special requests by providing high quality services to our internally and externally customers.
Additional duties will focus on customer queries, dispute resolution and monitoring of customer accounts.
YOUR TASKS AND RESPONSIBILITIES:

• Maintenance of customer account, support and follow up on topics within workflow systems

• Managing inbound/outbound queries (calls/mails, others) from external customers

• Identifying customers\xe2\x80\x99 needs, clarify information and providing solutions

• Record, verify and execute transactions according to process documentation and monitor process exceptions

• Ensure all the ICS controls is performed on timely manner.

• Process improvement ideas and support team in completing the value-added projects.

• Develop strong training plan to new joiners and cross trainings within team for backup.

• Identify process gaps and coordinate with the team to fix it proactively.

• Perform all monthly/Weekly reports pertains to KPI, Ageing report etc

• Flexibility to adapt to the future changes in the organization related to processes/projects.

WHO YOU ARE:

• Preferably a university degree or equivalent, especially with focus on Administration/Finance or Business Administration. Alternatively, an equivalent progressive working experience

• 2-4 years of experience in Accounts Receivable or other related Order-to-Cash processes

• Good communication and interpersonal skills

• Basic MS Office tools

• Experience with ERP systems. SAP experience valuable

• Customer oriented

• Ability to prioritize, analytical skills, can-do attitude and ability to multi-task

• Accounting knowledge beneficial

YOUR APPLICATION





Bayer is an equal opportunity employer that strongly values fairness and respect at work. We welcome applications from all individuals, regardless of race, religion, gender, age, physical characteristics, disability, sexual orientation etc. We are committed to treating all applicants fairly and avoiding discrimination.






Location:
India : Karnataka : Bangalore



Division:
Enabling Functions



Reference Code:
799774








Contact Us




+ 022-25311234