Job Description

About the Opportunity Job Type: Permanent

Application Deadline: 30 October 2022

Department Description

The main role of the Engineering Team is to work on cross cutting work items in Retail Operations teams follow the established procedures and legal requirements so that consistent & good customer outcomes are achieved for members and clients of Fidelity's.

Key Responsibilities :

• Role will focus on implementation of work items undertaken by Fidelity's Retail business.
• Work closely with the delivery team that you are a SME for, acting as a referral point for them, and help coach them to address improvement requirements and ensure they understand the reasons for any changes you may propose.
• Work closely with the team to feedback on individual progress and assist in putting action plans in place to address ongoing improvement requirements and assist in delivering training upskilling in new work types.
• To drive quality improvement initiatives in the team.
• To represent the department effectively in the key projects. To review project documents, participate actively in project meetings and communicate with all stakeholders.
• To raise ideas for process improvements on a consistent basis
• To identify risks in the team proactively and drive forward ideas to mitigate these risks.

• Taking ownership of individual issues and ensuring that they are resolved to the satisfaction of the client.

• To keep supervisor informed of work in progress and escalate any possible issues
• To ensure knowledge of procedures are kept up to date, and any new procedures implemented.
• To perform testing for the department independently and within the scheduled timelines.

• Minimum 4-7 years of experience of working in application development using java (Spring Framework, Hibernate)
• Hands on experience with Cloud Foundary (PaaS)
• Hands on experience with Layer 7 (API Gateway)
• Experience with SCM tool like Git, IDE- Eclipse/IntelliJ/VisualStudio
• Knowledge on AWS cloud, understanding of cloud first principles
• Knowledge on Doc Generation tools like Thunderhead, SmartComms
• Individual should be able to devise and establish Quality procedures
• Develop & implement process improvements and resolves problems proactively
• Work across boundaries in a team environment to provide effective resolution of challenges
• Interact with business partners regarding inspection results discrepancies
• Proven record of monitoring performance by gathering relevant data and producing statistical reports
• Confident questioning and effective listening skills
• Accuracy and attention to detail essential, with strong analytical skills and ability to identify potential risks.
• Self-starter, demonstrating a good use of initiative and ability to work independently
• Strong time management, prioritisation and organisational skills
• Ability to build strong relationships and credibility at all levels.
• Experience of working in a customer focussed, dynamic, commercially driven environment
• Flexible and adaptable, responds rapidly to changing agendas.
• Communicator - effective written and verbal skills