Job Description

At Lowe's India, we are the enablers who help create an engaging customer experience for our nearly $90 billion home improvement business at Lowe's. Our 3100+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative ways to ensure Lowe's has a strong competitive edge in the market. Lowe’s India is certified as a Great Place to Work by the Great to Place to Work® Institute, India, and has been recognized as one of Economic Times Best Brands for 2020.

Our Technology team supports E-commerce, Mobile, IT & Cloud Infrastructure, and Corporate Systems at Lowe's India, enabling various functions such as supply chain, merchandising, distribution, corporate services, etc. The Data & Analytics teams help make data-driven decisions in merchandising, store operations, finance, and supply chain. The Business Services team builds business services capabilities across Merchandising, Marketing, Supply Chain, Store Operations, Enterprise Item Content, and Private Brands. The Finance and Accounting team manages Transaction Accounting, Customer and Inventory Accounting, Margin and Cost Accounting, Financial Planning and Analysis, Business Finance support, Tax and Enterprise Strategic Sourcing for the U.S. and Canada business. The Product Management team builds and manages tech products and solutions for our stores and online channels. And Lastly, our Shared Services team empowers other groups to do their job well. To know more about Lowe’s India, visit www.lowes.co.in Analyze key performance indicators to identify opportunities to improve the online experience and drive conversion Leverage inputs from CSAT, reviews and Q&A to continuously improve the overall customer experience for assigned brand(s) Act as the subject matter expert for the supported brand(s) assortment and strategy Primary point of contact for issues pertaining to online SKU presentation and brand performance. Build and lead presentations with suppliers and merchants to support strategic plans and analyze execution. Provide accurate reporting and insights across the digital channel related to content, product information, assortment and competitive gaps/opportunities Effectively improve conversion and basket by leveraging data to optimize cross-sell, up-sell and bundling strategies Create project plans and align with merchandising and supplier to drive execution. Analyze competitive data to provide SKU and pricing optimization recommendations Utilize knowledge of the shopping funnel and site technologies to optimize the search and browse experience for assigned brand(s) Work closely with content management to both optimize premium content for assigned brand(s) as well as prioritize execution to maximize returns
Job ID
2425069BR
Job Category
IND-Merchandising
Employment type
Full time
Job Classification
Remote
Location
Bengaluru