Job Description

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Senior Analyst, Analytics & Metrics

Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
Job Title
Senior Analyst
Overview:
We believe in power of data. We think creatively, design smart, simple to use, cost-effective solutions that empower our customer with actionable insights. The GBSC Analytics and Automation team is built upon strong contributors with leadership abilities, innovative mindsets and with strong business and technical acumen. The team acts as an idea incubator supporting various GBSC initiatives by providing in-depth analysis and strategic guidance. The team identifies ways to leverage data for answering business questions and driving operational efficiency. We innovate using new age technologies and data analysis techniques to discover actionable insights and communicate data in new and more effective ways for influencing business decisions, encouraging long-term customer engagement, improving processes and productivity, and overall evolving the way we do business.
Technology stack
Our current primary tools for data analysis, data preparation and information delivery: Alteryx and Tableau
Core database environments: Oracle, MS SQL Server, Hadoop, Multi-dimensional databases

Role:

• Support multiple analytics projects and initiatives within GBSC and Mastercard.
• Identify, design and implement data and process automation solutions to support GBSC Operations and the global organization.
• Build and support an infrastructure to enable effectively working with large sets of unstructured and structured data.
• Leverage APIs to retrieve data from various applications
• Develop new queries and Alteryx flows for extracting, transforming and analyzing data to address project requirements.
• Develop dashboards and reports that adhere to the visualization best practices and communicate a story.
• Participate in drafting documents and presentations for communicating innovations, ideas, or discoveries.
• Contribute to strengthening motivated, innovative and productive team that creates next generation analytics for the shared services center and Mastercard.
• Generate and implement ideas to continuously improve analytics and reporting services delivery.
• Work closely with finance teams and internal customers (GBSC Operations) to identify short-term and long-term objective alignment.

All About You:

• Intellectual curiosity and enthusiasm to apply data to discover and solve business challenges and questions;
• Problem solving mentality, resourcefulness and creativity in identifying solutions;
• Strong interpersonal skills, ability to build professional relationship, influence and negotiate;
• Full stack experience in data collection, aggregation, analysis, visualization, productizing and maintenance of analytics products;
• Proficiency with data preparation/ETL;
• Strong knowledge of SQL, ability to write, execute and optimize performance of complex queries;
• Expertise with information delivery and knowledge of data visualization techniques for preparing data discovery, operational and executive dashboards;
• Experience developing complex reporting and analytics applications;
• Ability to communicate complex quantitative analysis in a clear, precise, and actionable manner with both technical and non-technical customers;
• Knowledge of basic statistical analysis techniques and data mining methodologies;
• 6+ years of relevant professional experience.

Desirable Capabilities

• Proficiency with Alteryx and Tableau;
• Data modeling and leveraging APIs;
• Knowledge of a programming language like R or Python is a plus;
• Experience with machine learning algorithms and methods is a plus;
• Experience with predictive analytics and optimization models is a plus.

Equal Opportunity Employer

COVID-19 Considerations

In many locations, we've implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.