Job Description

About with role
The Senior Administrative Assistant will be part of Technology for the Chief Operating Office India and Philippines (TCOO I&P), reporting to the Head of TCOO I&P Business Services, and will support TCOO I&P leadership.

In this role, you will:

• Support TCOO I&P leadership and will be responsible for the following:
  • Calendar Management: Should be able to independently manage complex calendars by prioritizing meetings, resolving conflicts and arranging logistics
  • Travel Management: Plan and manage end to end travel in coordination with the Travel Desk for flights, hotel, visa, forex, ground transportation, building access etc. in liaison with the Travel Desk to ensure a seamless travel experience
  • Expense Reports: Consolidation & timely submission of bills/expense statements. Raise ePay "on behalf of request"
  • Should be competent enough to handle work allocation using the RA tool and act as a back-up for the work allocator
  • Should be able to independently front-end visitor management and events for leaders
  • Inbound Calls - Handle the RAIND inbound calls coming in via VOIP, PSTN and shift mobile
  • Database management/Presentations: Should be able to produce documents, reports and create presentations using Word, Spreadsheets and PowerPoint
  • Ad hoc Tasks - Execute miscellaneous tasks assigned by the Head of TCOO I&P Business Services. May have to perform special projects as required
  • Ensure adherence to SLA while completing tasks
  • Visitor management - should be able to interact and greet the visitor and carry-on activities to help the visits
• Perform complex administrative tasks, including but not limited to, compiling information/ data, preparing reports, balancing routine general ledger lines or expense accounts
• Perform transactional tasks and support the TCOO I&P Business Office with administrative work and business tasks such as planning and scheduling meetings, tracking deliverables and pulling routine reports
• Assist with selectively referring callers, and answering questions regarding business unit policies and procedures
• Provide administrative supervision, subject matter expertise, interpretation of administrative procedures and support TCOO I&P leadership
• Interact and partner with peers in various functional areas of TCOO globally and Wells Fargo Technology I&P in delivering on routine administrative and special tasks, contributing to timely and efficient fulfilment

Required Qualifications, US:

• 4+ years of administrative support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Required Qualifications, International:

• A university degree, 3+ years of experience in administrative support in corporate/ banking industry or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Expertise in Microsoft Outlook, Office and Teams
• Fluency in English and excellent communication skills

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit\'s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.