Sales Support Representative

Year    Gurugram, Haryana, India

Job Description


  • Provide professional and efficient customer service to help the company stay a leader in the freight forwarding industry.
  • Sourcing new sales opportunities through cold calls, network, and referral
  • Identifying key customers and generating interest
  • Responsible for price and service negotiation with customers
  • Understanding of rate management process, and reading carrier rate sheets
  • Effectively maintain the relationship with existing customers
  • Achieve sales goals and meet key performance indicators set by the company.
  • Follows company policies and procedures.
  • Update the booking confirmation on the company\xe2\x80\x99s systems worksheets
  • Work closely with shippers, vendors, and suppliers and complete errors on incomplete or inconsistent documentation
  • Perform data entry on bills of lading and invoices and transmit to appropriate parties.
  • Send pre-alert documents to customers, shippers, consignees, and suppliers to keep them updated on statuses
  • Schedule pickup of cargo and arrange bookings with ocean carriers and co-loaders/truckers.
Handle customer inquiries and questions to ensure customer satisfactions Qualifications \xc2\xb7 Requires 2 years sales experience with a minimum 2-year experience in Freight Forwarding \xc2\xb7 Excellent interpersonal verbal and written communication skills \xc2\xb7 Outstanding communication, negotiation, and organizational skills required \xc2\xb7 Proficiency in Microsoft Office (Excel and Word) \xc2\xb7 Ability to work in a fast-paced environment \xc2\xb7 Ability to multitask under pressure while meeting deadlines Job Type: Full-time Pay: 18k- 30k Bonus opportunities Schedule: India Night Shift 5:30 pm- 3:30 AM for US hours Monday to Friday Job Type: Full-time Pay: \xe2\x82\xb918,000.00 - \xe2\x82\xb930,000.00 per month Schedule:
  • Night shift
Supplemental pay types:
  • Overtime pay
  • Yearly bonus
Experience:
  • total work: 2 years (Preferred)
Ability to Commute:
  • Gurgaon, Haryana (Preferred)
Speak with the employer
+91 9501612841

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Job Detail

  • Job Id
    JD3232441
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Gurugram, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year