Job Description

We are Star Health & Allied Insurance Co. Ltd., India\'s leading private Health Insurance company. Headquartered in Chennai, we began our operations in 2006 as India\'s first standalone Health Insurance provider. Today, with over 14,000 Network Hospitals , 835 branch offices spread across the country, over 6.30 lakh agents and over Rs. 30,300 crore in paid claims, we are truly the health insurers to the nation. With over 14,750 employees, we offer innovative services and products in health, personal accident and overseas & domestic travel insurance aligned with the needs of the Indian Market. With meticulously crafted insurance policies, we continue to address the unique health needs of people. Having covered more than 17 crore lives since inception, we are scaling up our services to ensure that more lives are covered under Health Insurance. Being the Health Insurance Specialist, we ensure that timely assistance is provided during health emergencies. Our dedicated in-house claim settlement team has an excellent track record of settling more than Rs. Four crores as claim amount every hour. We offer products for every market sector, from individuals to families and corporates. As a new age company, we operate directly through various channels, including digital, aggregators, brokers, etc., to cater to the needs of all sections of society. We are also a leader in the field of bancassurance and have long-standing partnerships with several banks. Along with offering a broad selection of specialist products and Health Insurance, we also offer free Telehealth consultations with our expert team of in-house doctors, along with a free second medical opinion if necessary. We have completed over 8 lakh consultations which focus on primary care, specialist\'s referral, secondary opinions and decision support. Our most significant element is our customer service and the experience we provide. We have a 24x7 multilingual call centre, which is dedicated to claims assistance. Additionally, customers can benefit from hassle-free internal claim resolution without any TPA (third party administrator). In this digitally driven world, we have adapted to the current trends by digitally transforming ourselves with innovative technologies to guarantee the quality of service, ease of access and seamless user experience for all our customers. The Role You Will Be Responsible For Developing and managing a portfolio of Key Accounts. Achieving monthly sales targets by identifying and developing new customers. Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise share of wallet. Coordinating pre-sales and post-sales follow up. Achieving and exceeding weekly and monthly KPIs. Building strong and collaborative relationships with other internal stakeholders. Monitoring market trends and providing regular competitor feedback. Handling inbound calls and emails in a professional manner. Resolving customer inquiries and requests and ensuring strong customer satisfaction. Working with various internal teams to ensure prompt and accurate order processing and delivery. Escalating customer feedback as required. Identifying opportunities for new business development through following up on leads and conducting research on target clients. New business generation by meeting potential clients to understand needs and providing relevant solutions. Managing the sales process to close new business opportunities. Building strong relationships with the existing portfolio of clients. Meeting and exceeding weekly and monthly activity and revenue targets. Ideal Profile You have at least 1 year experience ideally in Sales (B2C), Business Development / Account Manager (B2B) or Customer Service within Retail, Financial Services and Consumer industry. You have prior experience in dealing with Distributors. You possess solid expertise in Direct Sales. Experience within Area Sales, Startup Experience, would be a strong advantage. Experience within Financial Services, Real Estate, Professional Services, Public Sector, Healthcare and Consumer would be a strong advantage. You possess excellent interpersonal as well as written and verbal communication skills. You are a strong networker & relationship builder You pay strong attention to detail and deliver work that is of a high standard You are highly goal driven and work well in fast paced environments What\'s on Offer Excellent Opportunity Attractive salary and benefits Join a team of world class Sales professionals

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