Job Description

KEY DELIVERABLES/ RESPONSIBILITIES

• Achieve topline business sales targets for the project assigned on a monthly basis-individually as well as through the team. Cascade down the targets within the team and ensure targets are achieved.
• Implement Sales Strategies as conceptualized by Management; Discounts/ Offers/ Schemes planned for the assigned project.
• Generate Leads through cold calling and other sources. Manage a proper Lead Management system to tap new Business opportunities.
• Handling escalations from Sales team in negotiating & closing the deals, or customers query resolution.
• Work with marketing team in executing promotional activities (ATL & BTL) as per territory and project requirement. Executing action plan for New Project Launches and campaigns.
• Work with Marketing Team to ensure efficient execution of on floor and regular BTL activities (like Canopies, etc.) followed by the teams.
• Build and maintain relationships with Key customers to ensure repeat and referral business on new as well as existing projects.
• Proactively identifying and highlighting process gaps to achieve customer delight.
• Review and analyze shortfalls on weekly and monthly basis. Take corrective actions towards achievement of targets.
• Provide market trends and sales information and inputs to Senior Management Team for analysis and formulating Sales Strategy and Sales forecast.
• Assist Project Heads in conducting Consumer Surveys, Competitor analysis (to track competition), Market analysis to align the sales strategies.

• Regular contact and rapport building with Banks for Project Approvals, facilitation of loans as required by the customers, etc.
• Upkeep and maintenance of all Sales and revenue data for the Project handled.
• Publish monthly and quarterly reports to management and other stakeholders for analysis. Categorization with respect to flats, shops or other office spaces sold and inventory status.
• Initiative to build, improvise and enhance systems and processes to improve productivity and performance.
  Establish checkpoints and metrics for measuring Customer Service standards and take corrective action wherever required.
• Set standards and procedures for proper documentation (Booking forms, Agreements, Sale Deeds etc.). Establish checkpoints through Quarterly Audits.
• Work with Collection Team to keep outstanding collection amount low and improvise continuously. Encourage team and guide on effective Collection techniques.

• Building up High performance team by regular Coaching, guidance on Sales techniques to the team for enhanced performance.
• Identify top performers and provide grounds for their professional and personal growth through inclusive team leadership.
• Monitoring & Reviewing mechanism for the team including monthly tracking and weekly sales reporting
• Facilitating healthy intra and inter departmental peer relationships in order to seamlessly achieve the company revenue targets