Job Description

Prime Function:

• Systematically and efficiently call on Key Accounts within location and report findings and opportunities to the Director of Sales.
• Pre-qualify and target Key Accounts, develop appropriate and effective sales solicitation strategies to increase hotel's market share
• Ensure a high level of exposure for hotel through direct sales solicitation, telephone contact and written communications
• Professionally conduct routine telemarketing activities to identify new accounts
• Conduct regular Market Surveys and Competitor Research
• Enroll Private Line members from the local community and provide comprehensive, consistent sales service to the Private Line members to ensure maximum reservation productivity.
• Contact Executives of organization to explain services and facilities offered by hotel and to solicit business.
• Ensure that an efficient and accurate filing system, both manual as well as electronically is maintained at all times
• Maintain complete and supported records of all Sales Agreements, Contracts and Quotations for the hotel.
• Establish an efficient Trade File to ensure that all business booked is properly tracked.
• To determine effective and productive sales programs
• Relationship building with all the current and prospective customers.
• Update & upgrade knowledge and awareness of the facilities provided by ibis hotel, Gurgaon
• Assist the team in execution of sales plans and strategies.
• Any matter which may affect the interests of ACCOR should be brought to the attention of the Management.

Key Responsibilities:

Sales & Marketing Planning

• Assist the Director of Sales in the development of the Strategic Sales Plan for the segments.
• Ensure to achieve objectives established in the Organization's Strategic Plan.

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of ibis hotel, Gurgaon
• To ensure maximum cooperation, productivity, and guest service.
• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Ensure that all personnel are kept well informed of department's objectives and policies.

Financial Management

• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Identify prospects for sales deals within targeted markets of the assigned area /segment and also prepare and conduct sales presentations in co ordination with the Sales Manager.
• Submit monthly and weekly sales plan and market analysis (monthly) as well as daily sales/activity reports.
• Contribute to increase in business volume.
• Prepare annual sales goals, develop working plans to carry out goals, compare actual achievements against goal, periodically take necessary corrective action

Occupational Health & Safety

Employee Responsibility

• All employees to safeguard their health and safety, and the health and safety of others, in the workplace.

Replacement and Temporary Mission:

Be ready and responsible for any job, which may be assigned by the Management.