Job Description

The roles and responsibilities of a Sales and Operations Manager often involve overseeing both the sales and operational aspects of a business to ensure seamless coordination and achievement of organizational goals. This role requires a combination of strategic thinking, leadership skills, and a strong understanding of both sales processes and operational efficiency. Here are some common roles and responsibilities associated with a Sales and Operations Manager: Sales Responsibilities: Sales Strategy: Develop and implement sales strategies to achieve revenue targets.
Identify market trends and opportunities to drive sales growth. Sales Team Management: Lead and manage the sales team, providing guidance, training, and motivation.
Set sales targets, monitor performance, and implement corrective actions as needed. Customer Relationship Management: Foster and maintain strong relationships with key clients and customers.
Address customer concerns and ensure high levels of customer satisfaction. Sales Forecasting: Analyze sales data to forecast future sales trends and demand.
Collaborate with other departments to align production and inventory with sales forecasts. Market Research: Conduct market research to stay informed about industry trends, competition, and customer preferences.
Use market insights to adapt sales strategies and product offerings. Product Knowledge: Stay informed about product features, benefits, and updates.
Provide the sales team with the necessary product knowledge to effectively communicate with customers. Sales Reporting: Generate and analyze sales reports to track performance against targets.
Provide regular updates to senior management on sales achievements and challenges. Sales Process Improvement: Continuously evaluate and improve sales processes for efficiency and effectiveness.
Implement tools and technologies to streamline sales operations. Operations Responsibilities: Supply Chain Management: Oversee the supply chain, including procurement, logistics, and inventory management.
Ensure efficient and cost-effective delivery of products or services. Process Optimization: Identify opportunities for process improvement in operations.
Streamline workflows to enhance productivity and reduce costs. Resource Allocation: Manage and allocate resources effectively, considering both sales and operational needs.
Optimize resource allocation to meet demand and minimize waste. Quality Control: Implement and monitor quality control processes to ensure product or service quality.
Collaborate with the production team to maintain high-quality standards. Cross-Functional Collaboration: Collaborate with sales, marketing, and other departments to ensure alignment of goals and strategies.
Facilitate communication and coordination between different functional areas. Budgeting and Financial Management: Develop and manage budgets for both sales and operations.
Monitor financial performance and make data-driven decisions to optimize resources. Risk Management: Identify and mitigate operational risks that may impact both sales and operations.
Implement strategies to ensure business continuity. Technology Integration: Identify and implement technology solutions to improve operational efficiency.
Ensure that technology supports both sales and operational objectives. Collaborative Planning: Work closely with sales teams to align production and inventory planning with sales forecasts.
Ensure that operational plans support sales targets and timelines. Emergency Response and Continuity Planning: Develop and implement plans for emergency response and business continuity, considering both sales and operational aspects. The Sales and Operations Manager plays a critical role in bridging the gap between sales and operational functions, ensuring that the organization operates efficiently and meets customer demands while achieving revenue goals. This role requires a versatile skill set that combines sales acumen with operational expertise. Job Type: Full-time Salary: From \xe2\x82\xb930,000.00 per month Benefits:

• Cell phone reimbursement
• Flexible schedule
• Health insurance
• Leave encashment
• Provident Fund

Schedule:

• Rotational shift

Ability to commute/relocate:

• Padur Road, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Work Location: In person Speak with the employer
+91 8925304442
Expected Start Date: 01/12/2023