Job Description

Job Title: Sales and Operations Manager - HCI Locations: Punjab, Nashik, Jaipur, Surat, Hyderabad Are you a dynamic and results-driven professional with a passion for sales and operations management We are seeking a highly qualified and experienced Sales and Operations Manager to join our team at HCI, a leading brand of Massage Chairs and massagers. This is a fantastic opportunity to play a pivotal role in driving sales growth and operational excellence across multiple locations. About Us : HCI, is a trusted brand for premium healthy lifestyle products in India since 2016. We take pride in being a leading retail company, dedicated to enhancing your well-being through a range of meticulously curated products, including electric full-body massage chairs, foot massagers, handheld massagers, and other innovative massage solutions. Established in 2016, HCI has been at the forefront of promoting a healthier and more relaxed lifestyle in India. Our traditional business model revolves around offering high-quality massage and wellness products to the discerning consumers of India. At HCI, we are driven by a clear company strategy that reflects our commitment to excellence. Our primary goal is to lead the healthy lifestyle products industry by delivering unparalleled services, fostering strong relationships, and ensuring sustained profitability. We envision a world where individuals can enjoy a healthier and more fulfilling life. Our vision is to provide services that consistently surpass the expectations of our valued customers. Our mission is to cultivate enduring relationships with both our customers and clients. We achieve this by providing exceptional customer services, fuelled by innovation and cutting-edge technology. Responsibilities: 1 . Sales Leadership: - Develop and implement effective sales strategies to achieve and exceed revenue targets. - Lead and motivate the sales team to deliver exceptional performance. - Identify new business opportunities and build strong relationships with clients. - Conduct market research to stay informed about industry trends and competitors. 2. Operations Management: - Oversee the day-to-day operations of the HCI stores. - Ensure efficient inventory management and product availability. - Streamline processes to enhance overall operational efficiency. - Collaborate with other departments to optimize cross-functional workflows. 3. Team Development: - Recruit, train, and mentor sales and operations staff. - Foster a positive and collaborative work environment. - Conduct regular performance evaluations and provide constructive feedback. - Implement training programs to enhance team skills and knowledge. 4. Customer Service: - Maintain a high standard of customer service to ensure customer satisfaction. - Address customer inquiries and concerns in a prompt and professional manner. - Work closely with the customer service team to resolve issues and improve customer experience. Qualifications: - Proven experience in sales and operations management, preferably in the retail industry.(Minimum 5 years) - Strong leadership skills with the ability to motivate and develop a high-performing team. - Excellent communication and interpersonal skills. - Strategic thinker with the ability to analyse market trends and develop effective business strategies. - Bachelor\'s degree in Business Administration or a related field (MBA preferred). - Familiarity with the massage chair industry is a plus. Location Specifics: - For Punjab, Nashik, Jaipur, Surat, and Hyderabad, candidates must have a deep understanding of the local market and cultural nuances. How to Apply: Interested candidates are invited to submit their resume along with a cover letter detailing their relevant experience to [HIDDEN TEXT]. Please include the subject line \'Application for Sales and Operations Manager - HCI\' Join us at HCI and be part of a dynamic team committed to providing quality products and exceptional customer experiences in the world of massage chairs. Your expertise will contribute to our continued success in these exciting markets. HCI is an equal opportunity employer. We encourage candidates of all backgrounds to apply. Contact us : Email: [HIDDEN TEXT] Call: 07300000739

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