This position is responsible for the management of the point of sale system server (Ginesys POS).
This position will provide support for daily POS operations to ensure proper performance and up-to-date features to drive store performance. Works with store personnel to verify systems are functioning as intended. Requires excellent communication skills and knowledge of store operations and store systems.
Essential Duties:
? Work with Retail Operation team to understand the business and operational needs and configure the POS system to meet those needs
? Create and update inventory items, promotions, discounts, menus, etc. in the POS System
? Perform other POS development or maintenance as required , such as installing/coordinating regular system updates
? Coordinate equipment and staff for quarterly inventory and reconcile inventory on-hand counts
? Remain current on retail technology and recommend changes to achieve company goals
? Store and HO data backup/ restoration/ security,
? Provide training to HO and store users.
? Troubleshoot store hardware and software, POS terminals, POS printers, and other peripheral hardware and software
? Troubleshoot and diagnose technical problems and work with POS vendors and/or third-party technicians on issues needing assistance
? Work closely with applicable staff to ensure they have a good understanding of system functionality and processes
? Possess a good understanding of retail operations and processes; experience with retail point of systems is must
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