Job Description

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Good Knowledge of the Bar Operations
• Complete knowledge of Restaurant set up and legal/ local body compliances
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant\xe2\x80\x99s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manageror similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus

Job Types: Full-time, Permanent Salary: \xe2\x82\xb935,000.00 - \xe2\x82\xb960,000.00 per month Benefits:

• Food provided
• Health insurance
• Provident Fund

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 8 years (Required)
• Restaurant management: 5 years (Required)

Work Location: In person Speak with the employer
+91 9920166395
Application Deadline: 30/08/2023