Job Description

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• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager Strong knowledge on Profit and loss
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Strong leadership, motivational and people skills
• Acute financial management skills
• BSc degree in Business Administration; hospitality management or culinary schooling is a plus
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant's good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices

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• Implement policies and protocols that will maintain future restaurant operations
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Types: Full-time, Regular / PermanentSalary: ?35,000.00 - ?40,000.00 per monthBenefits:

• Food provided
• Health insurance

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Experience:

• Restaurant Manager: 3 years (Required)