Reservation Executive

Year Thiruvananthapuram, Kerala, India

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JOB DESCRIPTION

Handling and managing reservations process through various communication platforms
Monitor room sales an improve sales technique
Handle inquiries and obtain correct information regarding details of reservation
Confirm and process reservation requests.
Ensure all information pertaining to reservations are properly taken and entered into the system
Keep up to date rooms available for sale and any changes in hotel room rates
Help maximise room sales by upselling to a higher category
Maintain and update all room reservation transactions, room availabilites
Handle group bookings as well as end to end reservations processes
Check arrival list for next day arrival bookings
Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
Perform any other duties as assigned by management

JOB REQUIREMENTS

Possess at least a Diploma in Tourism/Hospitality Management/Travel or equivalent
Possess at least 2 years relevant hospitality experience
Good communication and interpersonal skills
Able to commence work soon is preferred
IDS SOFTWARE KNOWDGE

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