Reservation Executive
Year Nasik, Maharashtra, India
Job Description
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We are looking for detail-oriented reservation executive to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers\xe2\x80\x99 questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation executive you must be able to work with minimal supervision and have excellent customer service skills. Additionally, you should be able to up-sell and have excellent knowledge of deals and savings available to customers. Reservation Executive Responsibilities:
- Assisting and advising customers who may be choosing from a variety of travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Checking the availability of accommodation or transportation on the customers\xe2\x80\x99 desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Processing payments and sending confirmation details to customers.
- Sorting out any issues that may arise with bookings or reservations.
- Selling and promoting reservation services.
- Answering any questions customers might have about the reservation process.
- Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
- Providing support to customers who may need to amend or cancel a reservation.
- High school diploma.
- Certified travel associate (CTA) or certified travel counselor (CTC), preferred.
- Experience working in sales or public relations, preferably in the hospitality or travel industries.
- Customer-service experience.
- Excellent written and verbal communication skills.
- Multi-tasking and time-management skills, with the ability to prioritize tasks.
- Proficient in microsoft office suite.
- Data entry experience.
- Flexible working hours.
- Education : Graduation in Hospitality or Hotel Industry is must.
- Experience : Minimum 2- 5 years of experience as a Reservation Executive is must.
- Minimum experience of working in Hotel Industry is must.
- Only females can apply for this position.
- Day shift
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Job Detail
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Job IdJD3053614
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNasik, Maharashtra, India
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EducationNot mentioned
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ExperienceYear