Job Description

Company Description

The Company

YouGov is an international research data and analytics group.

We help the world's most recognized brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers' complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do.

Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That's why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 20 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That's why we're different.

Rather than commissioned research that's already out-of-date by the time it reaches someone's inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.



The Role

As a Research Manager with YouGov India, you will be working closely with your research team and clients, developing and managing client accounts and running diverse projects (including for PR, advertising, brand health and tracking, customer experience and new product development).

You will need excellent written and verbal communication skills, a willingness to learn and embrace a fast-paced, rapidly changing work environment.

What will I be delivering?

• Account Management: Working side by side with the Research Director on account management to understand client needs, advocate the best research practices and provide relevant and useful insights from research.
• Project management: co-ordinate and manage complex projects either independently or as part of a team. Work with the Research Director on report project plans, resources, deliverables and problem solve.
• Data analysis and reporting; Analyse research results to identify key insights and demographic trends. Undertake regression modelling to help identify drivers of customer experience, retention, brand consideration and purchase intent. Prepare clear, accurate and compelling reports.
• Proactively identify ways to improve efficiency of operations and service delivery to ensure high quality outputs can be sustainably delivered within the research team.
• Staff management: Manage 1-2 Research Executives, coaching and mentoring them through key aspects of their projects including questionnaire design, scripting online surveys, data analytics and report writing. You'll be the key member to lead the entire research process from project set-up to delivery.
• New business development: prepare quotations and proposals in response to research briefs.

Qualifications

What do I need to bring with me?

• 6-8 years of market research experience in an agency.
• A proactive and positive attitude to learning and helping others.
• Self-discipline and motivation.
• Excellent teamwork and problem-solving skills.
• Ability to multi-task and work across multiple projects in a fast-paced work environment.
• Advanced analytical and numerical skills.
• Solid understanding of research design, online research methodologies, sampling, questionnaire design, quotas and weighting and significance testing.
• Excellent written, oral and electronic communication skills.
• Relevant tertiary qualification in Psychology, Social Sciences or Business/Commerce will be highly regarded.
• Fluent in English (written and spoken).

Additional Information

What can we offer you?

• LinkedIn Learning
• Mental Health First Aiders
• Headspace App
• Annual Leave - 20 Days
• Birthday Leave - An additional day holiday on your Birthday
• Sick & Casual Leave - 12 Sick leave and 8 Casual Leave
• Maternity Leave
• Paternity Leave
• Private Medical Insurance
• Life Insurance
• Sodexo Meal Pass
• Leave & Travel allowance (LTA)
• Provident Fund
• Night Shift Transportation facility

• A cohesive, fun, inclusive and supportive team environment.
• Opportunity to work on interesting and challenging projects to use and develop your research skills.
• Ability to continue learning and developing from more senior researchers to mentor you and help you advance in your career.
• Ability to work on and have your own research studies published across YouGov's social media accounts.

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