Relationship Manager

Year    Bengaluru, Karnataka, India

Job Description

Job Objective & Key Result Areas

  • Build healthy relationship with hotel owners
  • Deliver good hotel owner and customer experience
  • Act as a point of contact for hotel owners for operations support & escalations
  • Help hotel owners to manage their portfolio network, improve revenue performance, solve issues, retain them, drive customer experience
  • Handle hotel owner and customer escalations
Key Performance Indicators
  • Ensuring occupancy (URNs) month on month
  • Pay at Hotel (PAH) realization
  • Ensuring daily availability of Sellable rooms (DSRN)
Education : Graduation/Post GraduationExperience
  • 2+ years of relevant experience in operations handling, key accounts handling
  • Analytical Skills
  • Prior experience in managing cross-functional operations and customer escalation
  • Demonstrate high ethical values
Thanks & Regards
Abhishek KumarJob Type: Full-timeSalary: ?300,000.00 - ?600,000.00 per yearSchedule:
  • Day shift
Education:
  • Bachelor's (Preferred)
Experience:
  • B2B sales: 2 years (Preferred)
Speak with the employer
+91 9358410155

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Job Detail

  • Job Id
    JD2874574
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bengaluru, Karnataka, India
  • Education
    Not mentioned
  • Experience
    Year