Job Description

Job summary

You will work with the recruitment team, providing operational support to the team and resolving queries and cases from internal and external clients of the team in order to support the wider HR team and the firm.

The broad scope of the role involves managing end-to-end recruitment lifecycle processes and collaborating with HR and recruitment colleagues around the network to assist with their varied recruitment needs.

You will liaise with internal stakeholders and applicants to the firm to ensure that there is a smooth and timely recruitment process, meticulously organized and with constant communication to internal stakeholders and external candidates to maintain an excellent candidate experience.

Key responsibilities

Provide strong operational support to the recruitment network/ local HR and recruitment teams supporting them through recruiting candidates from targeting, selection, through to offer and induction, while maintaining an excellent candidate experience.

You will manage regular operational tasks/processes, such as

• Posting vacancies/requisitions via our HRIS (HR information system) and within our ATS (applicant tracking system) ensuring that job descriptions are standard and correct, and posting roles on third party sites where instructed, and recording those details when required for local legisiation
• Centrally storing updated versions of job descriptions and job advertisements
• Ensure the job posting appears on the correct sites in the correct format once posted
• Arranging interviews, (liaising with internal interviewers and their secretaries), communicating with recruitment / HR teams or directly with the applicants in a timly manner to ensure interviews are scheduled in quickly and at convineient times. You will be responsible for other tasks relating to interview set up, including but not limited to setting up virtual meeting rooms or booking rooms in offices, collating applicant documents, and confirming interview slots with both internal and external parties
• Updating the ATS, processing candidate acknowledgements, rejections and interviews
• Working with the global recruitment sourcing team collating strong profiles into high potential prospect lists
• Undertaking the processes in relation to candidate assessments and recorded video interviews within our online third-party assessment platforms \xe2\x80\x93 and subsequently communicating the correct instructions to the candidates
• Ensuring asessments outcomes are correctly stored within the ATS against the candidate profile
• Where required, initial first screening of applicants against the roles requirements (only in the instance you have been briefed on the role and given direction on the profile required)
• Generating offer paperwork for applicants and setting up e-offers (which are sent to recruiters/HR teams for authorization before being sent to the candidate for signing)
• Initiating pre-employment referencing checking for candidates who have accepted our offer
• Daily monitoring of a mailbox which will include prospective applicant and current applicant queries. Respond to candidate queries on a daily basis. Escalating any queries that need input from the team
• Inputting and maintain accurate employee records using appropriate HR systems including Workday (HRIS), Taleo (ATS) and Smart Recruiters

Relationship management and approach

You will be able to:

• Confidently handle communication with Recruiters and Candidates
• Working with minimum supervision and are a self-starter. Your strong organisational skills (being able to juggle tasks and deliver on deadlines) and a passion for strong candidate experience will be essential in this role.
• Proactively improve our service levels and then put these practical solutions in place. \'Thinking on your feet\' is essential for this role.
• Communicate easily, have an eye for detail, be quality-driven and thorough in your approach. Service minded yet having a questioning attitude, you are responsive, able to prioritise, with the ability to work well as part of a team and individually with sensitivity and discretion
• Discuss and arrange Interview slots for multiple applicant Interviews across multiple requisitions/ geoprgaphies/ time zones and maintain an up to date live work log of active interviews in progress
• Confidentially and discreetly handle personal private applicant data, adhering to the firms data privacy guidance at all times
• Understand and adhere to the hiring process, policy, and all other areas related to communicate effectively with stakeholders
• Act as a point of contact and build influential candidate relationships during the selection process
• Obtain the correct level of authorization for work being carried out and escalate complex queries and requests as appropriate.

Skills & Experience

• 5+ years of strong sourcing/recruitment experience gained within a corporate setting or agency
• A strong knowledge of Talent operating model and operations standards, processes and practices
• Experience in full-life cycle recruitment to include: posting requisitions to internal/external job boards, sourcing/screening candidates, organizing interviews, managing candidate and internal stakeholder expectations qualifying and assessing skills and attributes, collect feedback, issuing offers.
• Must have attention to detail and possess excellent interpersonal, communication, problem-solving, analytical and research skills
• Familiarity with HR systems preferably Workday
• Hands-on experience with recruiting software or Candidate Management Systems (CMS) or Applicant Tracking Systems (ATS) preferably Taleo and Smart Recruiters
• Possess a passion for driving quality in everything you do relating to HR standards
• Ability to work effectively within a highly ambiguous, fast-paced environment
• Ability to work under significant pressure with challenging deadlines, simultaneously managing multiple tasks and recruitment assignments

About the firm

Clifford Chance is one of the world\'s leading law firms, helping clients achieve their goals by combining the highest global standards with local expertise. The firm has unrivalled scale and depth of legal resources across the three key markets of the Americas, Asia and Europe and focuses on the core areas of commercial activity: capital markets; corporate and M&A; finance and banking; real estate; tax; pensions and employment; litigation and dispute resolution.

We are a purpose-driven business with core values at the heart of everything we do, we actively demonstrate what it means to do the right thing both internally and externally. We want to create a space where everyone feels respected, included, valued and listened to and our values are demonstrated through our behaviour. Our Code of Conduct is value based and embodies five Principles \xe2\x80\x93 Act with Integrity, Be Inclusive, Embrace Challenge, Speak Up and Act Responsibly.

We offer you the opportunity to join a global law firm with one of the most pre-eminent legal practices in the world. We have an established presence in India for more than ten years, delivering value and supporting Clifford Chance offices across the globe in the areas of Information Technology, Finance, Business Research, Legal Support, Document Production, Project Management and Continuous Improvement.

We have been certified as a \'Great Place to Work\' in India for implementing people practices that foster collaboration and enable employees to reach their full potential. We are proud of the colleagues who work for us and of the service that together we provide, many of whom are experts in their own sectors. Join us and you will experience, first-hand, the one firm, one team approach that makes working at Clifford Chance so different.

Human Resources management forms a key part of the firm\'s infrastructure and it is an important part of the firm\'s global strategy to attract, motivate and retain the best quality people across the firm and to become a recognised employer of choice.

To find out more about what it is like to work in Clifford Chance in India office, please visit

Equal Opportunities

At Clifford Chance we understand that our true asset is our people. We believe that each and every one of us should experience an equality of opportunity and an equality of experience here. We are always working to develop and deliver the best and most innovative approaches to make that happen. Inclusion is good for our team and their families, our firm and society.

We are therefore committed to treating all employees and job applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age. This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

The firm will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

We have a number of initiatives and networks that support our aspiration to be the Global Law Firm of choice. These include our LGBT, Gender Parity, Ethnicity and Disability networks. Find out more

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Clifford Chance