Job Description

TCS is hiring for RCPG Process Consultant Location - PAN India Job Responsibilities: Lead or execute business consulting projects Conduct discovery or design thinking workshops, capture & document business processes using BPM tools Collect information of the client\'s business through a variety of methods (shadowing, interviews, surveys, reading reports, process mining, etc.) Benchmark process maturity Identify improvement opportunities & provide a transformation roadmap using appropriate solution levers Support pre-sales activities and integrate the BPM consulting methodology in RFX responses Skillset Required: Professional qualification ( MBA / Engineer /MCA, etc.) can be waived for exceptional candidates with strong domainexperience Good understanding and knowledge of Retail & CPG processes, Workingknowledge of Physical & Online Stores, Digital Content Management, Sales& Distribution Channels, Social Media Marketing, etc. will be preferred Deep industry knowledge: Experience in hands on consulting in the Retail domainand / or experience in working in such organizations in India / abroad Articulation of business value generated by the project, identifying keybusiness metrics, comparing with baseline, creating success stories, etc. Knowledge of project management principles and practices. Hands on knowledge of at least one process improvement methodology such as Lean/ Six Sigma, etc. Good functional knowledge of IT applications/Robotic Automation tools andexperience in process mapping / modelling using BPMN notations in any BPM tools(e.g. ARIS, Signavio, IBM Blueworks, Metastorm Provision, MS Visio, etc.) willbe an added advantage Regards, TCS HR

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