Job Description

Our Exciting Opportunity ! We are hiring RAN lead for KOL circle! Who Plans and carries out technical tasks requiring specialist skills in own professional area. Works independently with the responsibility for solving customer request cases and reporting according to processes. Identifies and solves technical problems. Shares knowledge in own professional area. Provides support to clients and/or customers either onsite or remote in their field of expertise. Skills: 8+ years of work experience Strong understanding of- RAN KPI\'s User Experience or Customer Complaints and how this is impacted by network changes In-depth technical knowledge of mobile network operator infrastructure, support systems and operations Experience working within a managed services provider Responsibilities: To support customer NOC/Central teams & OEM for SW/HW New Feature verification, validation & Implementation To provide support for RAN domain in the field, as needed Good to have Nokia OEM/ZTE/Samsung/Ceragon experience Analyzing & troubleshooting different network related issues To coordinate the field trials of the new network features Coordinate the communications between customer, operation\'s team, and field support system Accountable for day-to-day delivery of the assigned project towards the MS delivery Responsible for root cause analysis and workaround / solution definition activities according to the Problem Report/Ticket. Ensure all KPI(s) are met as per agreed targets / SLAs. Operates in compliance with the processes, methods and tools linked to the job and possesses service excellence awareness Knows 5G, 4G & 2G Architecture, eNodeB, Radios, Interfaces, and good KPI & Alarms knowledge. Ability to collect logs/Trace route and analyze log files. Why Join Ericsson At Ericsson, you\'ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what\'s possible. To build never seen before solutions to some of the world\'s toughest problems. You\'ll be challenged, but you won\'t be alone. You\'ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What Happens once you apply Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that\'s why we nurture it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. We are proud to announce Ericsson India is ranked among Top 50 companies in the country and is once again officially Great Place to Work Certified in 2022. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.\'

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