Job Description

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Job Summary \xe2\x80\x93 APPS - Quality Assurance

Facilitate and support the delivery teams in defining and deploying the processes.

\xef\x82\xb7 Lead a group of QA & also understand the business and associated project activities, customize the standard framework and metrics to suit the needs of the project, assist delivery teams to adopt defined process framework

\xef\x82\xb7 Conduct project reviews/Process compliance audits with delivery at all the levels to identify process gaps, and delivery risks and assist the project teams to close the gap

\xef\x82\xb7 Conduct training on Quality Management System & tools

\xef\x82\xb7 Facilitate project teams in conducting Post Release Analysis using effective tools to understand Best Practices, Areas of Improvement & Causes of failure.

\xef\x82\xb7 Support in conducting Account Level Reviews during Client visits, understanding their perspective and getting their feedback on the project teams

Years of experience needed \xe2\x80\x93 Level 7 (15+ yrs of experience)

Technical Skills:

\xef\x82\xb7 Proficient in various life cycle modules \xe2\x80\x93 Agile + devops, Waterfall, Testing, Maintenance, Project Management & associated tools

\xef\x82\xb7 Hands on in terms of incident management/release management/Application development & testing.

Process Skills:

\xef\x82\xb7 Proficient in implementation of ISO 9001:2015, CMMI Development and Services Level 5 process areas.

\xef\x82\xb7 Good knowledge in CMMi High Maturity practices and use of Statistical techniques

\xef\x82\xb7 Good knowledge in Agile Scrum, Kanban, SAFE, methodologies. Preferred Certified Scrum Master

Behavioral Skills:

\xef\x82\xb7 Client focused with regards to Project delivery.

\xef\x82\xb7 Should be a Team player

\xef\x82\xb7 Able to respond to and resolve client queries and requests in a timely manner

\xef\x82\xb7 Good in communication (both verbal and written)

\xef\x82\xb7 Good analytical and presentation skills

Certifications Needed:

\xef\x82\xb7 Graduation

About the practice/ Project:

\xef\x82\xb7 Delivery Excellence, Business Excellence/Apps Process Deployment Team

About Mphasis

Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis\xe2\x80\x99 Front2Back\xe2\x84\xa2 Transformation approach. Front2Back\xe2\x84\xa2 uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis\xe2\x80\x99 Service Transformation approach helps \xe2\x80\x98shrink the core\xe2\x80\x99 through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis\xe2\x80\x99 core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.

Skills:

PRIMARY COMPETENCY : Project and Program Management PRIMARY SKILL : Project Management PRIMARY SKILL PERCENTAGE : 100

About Company:

Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. We have been recently felicitated by the economic times as the most distinguished digital company 2015. We have also been ranked 29 of 100 largest financial technology vendors by American Banker and BAI in the FinTech Forward Top 100 rankings.

Mphasis