Job Description

Position: Cloud Operations Project Manager

Location: Chandigarh & Bangalore

The Zscaler Cloud Operations team is looking for an experienced Project Manager to support our growing organization.

Cloud Operations Project Manager

The Zscaler Cloud Operations team is looking for an experienced Project Manager to support our growing organization.
Cloud Operations Project Manager will be responsible for creating, managing and improving the internal processes, workflows, and documentations for our Cloud Operations and Infrastructure teams.
The ideal candidate possesses a unique blend of technical, project management and communication skills. Technical background in infrastructure, servers, networks, and experience with data center operations is required.
This position requires previous hands-on Project Management experience, a strong track record of success and ability to execute in a dynamic environment.
This role involves partnering with various internal teams like system engineers, Sales engineers, support and engineering, to provide the customer with an excellent onboarding experience.

Responsibilities

• Manage, coordinate and develop activities related to Operations Project Management such as planning, kick off, management, tracking and closure of Operations projects.
• Manage customer-facing project milestones, deliverables, and communication
• Provides cross-functional coordination and team communications
• Provide management level visibility and reporting on project status and risk
• Serve as point of contact for project associated status and information
• Utilize Operation information systems and update them regularly. Effectively use project management tools (spreadsheets, dashboards, etc)

• 3-5 years of project management experience; preferably within cloud or data center technologies
• Prior experience in networking, infrastructure and data center operations
• Excellent organizational skills including attention to details, time management, and multi-tasking skills
• Solid working knowledge and/or understanding of ISO 270001 or another compliance environment
• Proven working experience in project management in the Information Technology industry
• Knowledge and understanding of project management principles and methodologies
• Ability to work on multiple projects simultaneously
• Excellent written, oral, and interpersonal communication skills.
• Self-driven and motivated to learn, Takes ownership and accountability
• Ability to prioritize and execute tasks in a high-pressure environment.
• Ability to work in a team-oriented, collaborative environment
• Bachelor\'s degree in Information Systems Management or Business
• PMP Certification is a plus

Zscaler