Job Description

About ANSR

ANSR is a market leader in enabling organizations to build, manage and scale global teams through Global Capability Centers (GCCs). We provide full life-cycle services including GCC design, set up and enabling operations. For over 18 years, companies cutting across size, industry and markets have relied on ANSRs expertise to successfully build global business and technology teams. Since its inception, ANSR has established over 90 GCCs. Our experience spans across industries including retail/CPG, banking, insurance, travel & transportation, and healthcare. We operate in supply-rich locations like India, Central and Eastern Europe, South America, Canada, and Southeast Asia.



Company Profile

ANSR Global is the leading consulting firm for companies seeking to set up global capability centers (GCCs). It provides a full suite of products and services to its clients, including collaborative workspaces, managed services for site support, and talent acquisition.

We partner with our clients to understand their unique business situations and translate them into actionable insights for a robust talent strategy for their GCCs.

We are looking for an experienced Program Manager to organize and coordinate programs. You will provide strategic guidance to teams and project managers and oversee the day-to-day progress of operations.

Roles and responsibilities:

• Proven track record with managing complex projects with multiple stakeholders in matrix organization
• Ability to maintain RAID
• Ability to run triage calls
• Proficiency with Excel, Power Point
• Proven track record to create and maintain project plan
• Co-ordinate project governance
• Maintain Action tracker
• Formulate, organize and monitor inter-connected projects
• Decide on suitable strategies and objectives
• Assume responsibility for the programs people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects higher scope issues
• Ensure timely delivery of products and services to clients as committed
• Identify and resolve operational and services related issues to ensure customer satisfaction
• Facilitate meetings, calls, follow-ups and other communications with clients and management throughout the business project development and implementation stages.
• Prepare reports for program directors
• Work with business team in contract renewals, extensions, and scope change activities.

• Proven experience as a Program Manager
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation and change management principles
• Excellent knowledge of MS Office; working knowledge of program/project management software (Basecamp, MS Project etc.) is a strong advantage
• Excellent communication skills
• Excellent problem-solving ability
• MBA with 7+ years of experience