Program Manager Customer Success Edtech (8 15 Yrs)
Job Description
We are executing an exciting and immediate role of Program Manager (Customer Success) with one of the leading EdTech company in India.
The locations would be in - Noida or Thane.
The KRA\'s would be -
- Own delivery of content services across multiple locations and maintain operational excellence.
- Drive content management, technical assignment administration, and aid faculty to ensure high-quality learning outcomes.
- Deliver learning outcomes for our customers.
- Work closely with senior management to execute the company\'s vision.
- Up to date with industry trends and knowledge of analytics
- To plan a program in such a way that resources are allocated across projects appropriately to maximize efficiency.
- To maintain the program documentation that includes deadline, and briefs.
- To monitor the progress of the program.
The desirable would be-
Personal attributes/skills required:
- Ability to manage multiple stakeholders and drive business growth.
- Team handling experience.
- Experience in an analytics setup as a project or delivery lead.
Educational background: Postgraduate
Experience: Min. 10 years of relevant experience in Project Management, customer success and program management.
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Job Detail
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Job IdJD3119321
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationThane, Maharashtra - Noida, Uttar Pradesh, India
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EducationNot mentioned
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ExperienceYear