Job Description

Description There\'s never been a more exciting time to join United Airlines. We\'re on a path towards becoming the best airline in the history of aviation. Our Values: At United Airlines, we believe that inclusion propels innovation and is the foundation of all that we do. Our shared purpose: \'Connecting people. Uniting the world.\' drives us to be the best airline for our employees, customers, and everyone we serve, and we can only do that with a truly diverse and inclusive workforce. Our team spans the globe and is made up of diverse individuals all working together with cutting-edge technology to build the best airline in the history of aviation. With multiple employee-run \'Business Resource Group\' communities and world-class benefits like health insurance, parental leave, and space available for travel, United is truly a one-of-a-kind place to work that will make you feel welcome and accepted. Come join our team and help us make a positive impact on the world. Technology/IT United\'s Digital Technology team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities Product Specialist - IT holds a central position in each of the product/application development cycle with an in depth and solid understanding to enhance and build industry-leading platforms, applications & systems that are used by United\'s Technical Operations Supply chain team to execute a world-class operation. United\'s Technical Operations team is one of the largest Maintenance, Repair, and Overhaul (MRO) organizations in the world.Our team continually innovates to deliver digital solutions to support this complex, dynamic operation. A key strategist in developing functionality, based on full understanding of specific business functions, taking into account all of the associated business & technical dependencies involved. Excellent communicator with outstanding analytical skills in order to collaborate with business users, technology teams and leadership in an Agile environment. Drives agile development & testing teams by crafting detailed requirements in the form of user stories from inception to delivery. Builds vision and create roadmaps, based on business priorities, track and run progress of the product deliverables. High-level knowledge of the system design architecture to facilitate discussions needed for systematic updates to technical components, that deliver key functionalities to the user. Possesses deep knowledge of Agile/Scrum methodologies, DevOps & Quality Assurance processes. . Translates high level business requirements into detailed requirements (user stories) to be consumed by development pods in each sprint, while ensuring stories and features are added iteratively to the product to add overall value . Manages a story backlog to ensure readiness of user stories for the upcoming sprint and crafts acceptance criteria that is clear, concise and actionable. Contributes to overall definition of strategy and scope, including working with business partners to understand \'why\' we are working on something before development begins . Works with Product Specialists/Owners to ensure that business requirements are translated into accurate, useful user stories. Works with User Experience (UX) analysts to ensure prototypes convey story intent. Works with Dev and QA to understand the boundaries of any given story . Finds opportunities for improvement across product, process and team. Analyzes data to ensure features are aligned with product goals/objectives and delivering the most business value. Provide project support during release and implementation periods This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc. Qualifications Required . Bachelor\'s degree in Computer Science, Engineering, or relevant filed is required . 4-5 years digital experience required . 2-3 Agile/Scrum experience preferred . 2-3 years in business analyst role preferred . Demonstrate exceptional knowledge of: o SDLC processes, inputs/outputs, standards o Agile & Scrum Knowledge o Business/System requirements o DevOps Process o High-level understanding of Cloud Computing . Strong oral and written communication skills . Strong project organizations skill, including prioritization, planning and organization required . Able to Work with distributed teams (in different timezones) required . Manage product backlog, technical debt and create delivery roadmap . Ability to understand, communicate and engage effectively with multiple stakeholders and interactions . Strong problem-solving, listening, written and verbal communication, and decision-making skills . Ability to prioritize and manage time effectively . Must be legally authorized to work in the United States for any employer without sponsorship . Successful completion of interview required to meet job qualification . Reliable, punctual attendance is an essential function of the position Preferred . Certifications are plus . Prior Airline experience is a plus . Deep knowledge of TFS/JIRA/ADO or related tools is a plus Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT

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