Job Description

Company Description

Publicis Re:Sources is the backbone of Publicis Groupe, the world\'s most valuable agency group. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 5,000+ employees in over 66 countries. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management.

We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at



Role Overview

We are looking for a Product Manager to join our expanding Product Team, responsible for delivering the Publicis Groupe\'s Project Management, Resource Management and Time Tracking tool. Your primary responsibilities will be to analyse customer requirements, create functional specs and ensure the product features are delivered to the highest of standards. You should have a proven track record of analyzing complex requirements, translating these into functional user stories and delivering first class product features within a high volume, fast paced, agile software development team. Experience in working closely with a designer and a development team to ensure the requirements are clearly understood is essential as too is the need to have ample experience in carrying out quality assurance. You must also possess the ability to persuade and influence our customers to ensure the right solution is agreed as too the ability to manage multiple feature requests at one time. The role is a global role, with a global customer base. The ability to flex your working pattern, on occasion, in order to accommodate customer meetings across the globe would be beneficial.

Responsibilities

• As Product Owner

• Own the end to end delivery of each feature assigned, ensuring delivery on time, to include:

• Creating & Maintenance of roadmap
• Backlog refinement / grooming
• Attending daily stand ups for your feature
• Reporting of risks/issues where applicable
• Gathering and analysing customers\' requirements
• Recording the requirements in a BRD
• Scheduling and leading the feature review meeting to explain the requirements to the dev and design team
• Agreeing the solution with the team
• Liaising with designers to get the UX and UI right and finalise the design
• Creating functional specifications
• Testing the wireframes and UIs on customers to get early feedback
• Prioritisation of the user stories and gaining sign off of the specification
• Passing the design docs and requirements to developers
• Writing or where applicable reviewing and approving test scripts
• Testing the solutions
• Preparing release notes
• Training the Production Support team
• Carrying out demonstrations of the new feature or the product as required
• Triaging any bugs during UAT of the deliverable
• Gaining sign off from the customer for release to Production
• Carry out data analysis to review product usage and review customer feedback
• Review competitor products and new technology to keep abreast of software developments
• Build and test Adobe Workfront reports per the customer\'s reporting requirements

Qualifications

Skills/Experience

• Must have excellent analytical skills with a focus on finding solutions to business problems via technology
• Must have a thorough understanding of the business and its commercial, information and technical requirements
• Knowledge of designing software end-to-end, i.e. from requirements analysis to design to implementation and to roll-out, is essential
• Experience in managing software applications that solve business problems is essential
• Creative problem solving skills are essential
• Must be a good communicator with the ability to persuade and influence
• Experience in customer relationship management is highly desirable
• Ability to continuously prioritise and manage a considerable workload
• Previous experience in Software as a Service business is desirable
• Must have experience working with one or more of the leading industry enterprise PPM tools. Experience working with Adobe Workfront is desirable.
• Advanced Excel knowledge is desirable
• Strong experience with both waterfall and agile methodologies is a must

Additional Information

• Ability to design, develop, implement complex requirement.
• Pro-active support to the business is a key attribute for this role with a customer service focus to link both systems requirements with business outcomes.

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership\'s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency\'s leadership be champions of both diversity and inclusion.
• Our Core values \xe2\x80\x9c VIVA LA DIFFERENC\'E is based on the very aspect of celebrating differences
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment: * We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.

• When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
• We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.

Publicis Groupe