Job Description

Company Description

Resources is the backbone of Publicis Groupe, the world\'s third-largest communications group. Formed in 1998 as a small team to service a few Publicis Groupe firms, Re:Sources has grown to 5,000+ people servicing a global network of prestigious advertising, public relations, media, healthcare and digital marketing agencies. We provide technology solutions and business services including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management to help Publicis Groupe agencies do what they do best: create and innovate for their clients.

In addition to providing essential, everyday services to our agencies, Re:Sources develops and implements platforms, applications and tools to enhance productivity, encourage collaboration and enable professional and personal development. We continually transform to keep pace with our ever-changing communications industry and thrive on a spirit of innovation felt around the globe. With our support, Publicis Groupe agencies continue to create and deliver award-winning campaigns for their clients.



Your responsibilities will include * Team Management:

• Leading a cross functional matrix team
• Tracking the team for required delivery & next steps
• Running/conducting daily team meetings
• Client Management

• Extensive Global Client Management
• Keeping Client & Matrix teams honest
• Product usage & client feedback and build consensus; persuade & influence our Clients to ensure the right solution is agreed
• Consult client on requirements
• Product Management:

• Backlog refinement/grooming
• Break down complex requirement in simpler tasks
• Gathering and analysing of client requirements

• Creating functional specifications & business design document for the requirements gathered
• Recording the requirements and potential solutions in the form of a feature list
• Scheduling and leading the feature review meeting to explain the requirements to the dev and design team
• Agreeing the solution with the team
• Envisage the end-to-end solution and impact of a change across ancillary eco-system applications
• Liaising with designers to get the UX and UI right and finalise the design
• Drafting test scenarios OR writing or where applicable reviewing and approving test scripts
• Reporting of risks/issues where applicable
• Testing the wireframes and UIs on customers to get early feedback
• Prioritisation of requirements and seek sign-off of the specification
• Passing the design docs and requirements to developers
• Testing the solutions
• Preparing release notes and creating artifacts which will help Clients manage change (user guide, self-service guides)
• Training the Clients
• Carrying out demonstrations of the platform/new feature. Also, record demo videos which can be leveraged in subsequent rollouts
• Triaging any bugs during UAT of the deliverable
• Gaining sign off from the customer for release to Production
• Data Migration & Clean-up
• Review competitor products and new technology to keep abreast of software developments

Qualifications

• 12+ years!
• Must have excellent analytical skills with a focus on finding solutions to business problems via technology
• Must have a thorough understanding of the business and its commercial, information and technical requirements
• Knowledge of designing software end-to-end, i.e. from requirements analysis to design to implementation and to roll-out, is essential
• Experience in managing software applications that solve business problems is essential
• Creative problem-solving skills are essential
• Must be a good communicator with the ability to persuade and influence
• Good written & documentation skills
• Experience in customer relationship management is highly desirable
• Ability to continuously prioritise and manage a considerable workload
• Previous experience in IT/Consulting business is desirable
• Advanced Excel knowledge is desirable
• Strong experience with both waterfall and agile methodologies is a must
• Proven ability to manage & deliver with matrix teams
• Work with diverse global clients

Additional Information

Attributes/behaviours

• Ability to design, develop, implement complex requirement.
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership\'s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency\'s leadership be champions of both diversity and inclusion.
• Our Core values \xe2\x80\x9c VIVA LA DIFFERENC\'E is based on the very aspect of celebrating differences
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment: * We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.

• When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
• We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.

Publicis Groupe